Rotational Technology Intern

The Rotational Technology Intern is responsible for supporting multiple areas within Enterprise Technology Services, including Data & Business Intelligence, Helpdesk/Infrastructure, and Application Development. This internship is designed to provide broad exposure to technology operations, analytics, and software development while allowing the intern to gain hands-on experience, learn best practices, and develop foundational technical skills.

The Intern will rotate through assigned teams and will be paired with experienced associates for mentorship, support, and day-to-day direction. This role will work between 30 to 40 hours per week.

Responsibilities:

• Works alongside ETS Associates to learn best practices and methodologies used at True Homes

• Assists the Data & BI team with documentation, data validation, and basic reporting tasks

• Supports business intelligence efforts by assisting with SQL queries, data analysis, and Power BI reports

• Helps validate data accuracy and supports reporting requests for internal stakeholders

• Assists the Helpdesk and Infrastructure team with setting up and preparing computers and peripherals

• Supports hardware and software updates, inventory assessments, and basic troubleshooting

• Assists with documentation of processes, procedures, and technology standards

• Learns and supports tier 1 helpdesk ticket resolution under supervision

• Works with the Application Development team to gain exposure to enterprise applications and systems

• Assists with testing, debugging, and documenting application features and enhancements

• Supports basic front-end or back-end development tasks under guidance, as appropriate

• Learns version control, development workflows, and secure coding fundamentals

• Performs other duties as needed or required

Results/Accountability:

• Currently enrolled in good standing at a college or university and has completed Freshman year of college

• Major in Computer Science, Software Engineering, Information Technology, Information Systems, Data Analytics, Business Analytics, or a related field preferred

• Actively engaged in a student organization and/or club preferred, specifically in a leadership role

• Basic knowledge of SQL, data concepts, or reporting tools preferred

• Introductory experience with programming languages, scripting, or application development preferred

• Familiarity with Microsoft Office and general computer hardware

Qualifications:

• Gains foundational knowledge across Data/BI, Helpdesk, and Application Development functions

• Completes assigned tasks accurately and on time with appropriate supervision

• Demonstrates growth in technical skills, problem-solving, and professional communication

• Maintains accurate documentation for assigned work and learning activities

• Actively engages with mentors and team members throughout rotations

• Excellent attention to detail

• Strong communication skills, written, and verbal skills

• Ability to learn quickly and adapt in a fast-paced environment

• Ability to work effectively both independently and as part of a team

• Comply with all company policies and procedures

• Demonstrate the qualities and character traits as defined in the True Difference