Contract Front Desk and Office Operations Assistant - Full-time / Part-time

The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well-run office environment while supporting employee experience initiatives. This position is ideal for someone who enjoys organization, consistency, being a go-to support resource and who can quickly learn new systems and tools. *Please note that this is a contract position, with an initial length of 12 months*

What You'll Own

Responsibilities include, but are not limited to:

Manage daily front desk coverage

Greet employees, visitors and vendors

Maintain a professional, welcoming office environment

Coordinate meeting room logistics and assist with basic office needs

Order and restock office supplies, snacks and kitchen items

Track inventory levels and flag restocking needs

Coordinate deliveries and resolve vendor issues as needed

Provides support on assigned ServiceNow tasks 

Support employee life-events, shipments and new hire logistics

Assist with office access requests, parking coordination and attendance tracking

Keeping office documentation and company information up to date

Assist with office events, including setup, catering coordination and breakdown

Support RSVPs, surveys and basic event communications

What You'll Need to Succeed

Highly organized with exceptional attention to detail

Comfortable working across multiple tools, platforms, and systems

Demonstrates the ability to quickly learn and adapt to new software and processes

Clear, concise and professional communicator

Service-oriented mindset with a proactive approach to problem-solving

Experience with or willingness to learn:

ServiceNow 

Confluence Cloud

Slack 

Google Workspace

Excel

Canva (nice to have)

What Sets Us Apart

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.

Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.

Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.

Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.

Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.

WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.

WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.

WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.

Robust Retirement Contributions: Ask HR about the specific offerings for your region!

SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.