Student Services Specialist 2 - Nursing

Compensation

Starting at $16.00 per hour

Compensation Type:

Non-Exempt

Employment Type:

Regular

Scheduled Weekly Hours:

40

Grade:

NE03

Department:

Operations Support

Position Summary

This position provides clerical and administrative support to the department. This position also provides support to the LCC students and staff in the nursing program.

Duties & Responsibilities

ESSENTIAL JOB FUNCTIONS

• Responsible for data entry and management of required program documents.
• Coordinates, verifies and maintains staff and student records.
• Works with students and staff to maintain compliance with required documents.
• Provides information to clinical agencies.
• Coordinates department assessments and schedules proctors.
• Performs clerical duties such as answering phones, filing, photocopying, minute taking, faxing and maintaining records for the department.
• Runs office errands.
• Creates documents using Microsoft Office Suite.
• Assists in coordinating the admission process for the nursing program, enters criteria onto spread sheet, and verifies accuracy of admission criteria calculation on score sheet.
• Schedules and proctors entrance exams and refers students to the Student Success Coach for advisement after the exam.
• Participates in special school event and recruitment activities.
• Participates in scheduled staff meetings, strategic planning, and school wide initiatives: sits on various committees.
• Assists with nursing student orientation.
• Assists with course evaluations, graduate and employee surveys.
• Keeps department assessment data.
• Assists in scheduling courses each semester. 
• Coordinates and posts classroom usage.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong organizational skills
• Excellent communications and writing skills
• Good time management skills
• Knowledge of Microsoft Office Suites applications
• Strong problem-solving skills
• Excellent customer service skills
• Ability to work under pressure with strict deadlines
• Ability to work independently with minimal supervision

WORK ENVIRONMENT AND PHYSICAL FACTORS

• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker sits most of the time.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading and visual inspection.
• The worker is not substantially exposed to adverse environmental conditions.

EDUCATION, EXPERIENCE AND LICENSES

• Associates degree is required.
• One to three years of experience providing direct customer service to students and/or office support is required or a combination of education and experience.

As a part of your application, upload letter of interest, current resume, and official documentation confirming education.

EEO STATEMENT: LCC is an equal opportunity employer.