Operations Coordinator

Description

About Friesen Group

Friesen Group Inc. (formerly Owens Healthcare) is a family-owned company proudly serving Northern California since 1957. Through our trusted brands—Owens, Lifemed, Wellscript, and J3. Friesen Group provides services ranging from medical equipment and pharmacy care to infusion therapy and commercial real estate. Our commitment to excellence and community has earned us recognition as a Great Place to Work for four consecutive years!

About J3
J3 Real Estate, a division of Friesen Group, specializes in managing and developing commercial properties that support our healthcare operations and community partners. We focus on delivering efficient, safe, and innovative real estate solutions while maintaining strong relationships with tenants and vendors.

Job Description

Operations

• Ensure daily real estate office operations run efficiently and comply with policies.
• Provide staff with tools, training, and information to succeed.
• Support scheduling of staff.
• Review and approve invoices, process monthly tenant billing.
• Assist with new property setups and ongoing operational support.
• Oversee the setup of all activities for new and existing real estate holdings. 
• Collaborate with leadership to meet business needs and maintain positive company relations.
• Coordinate with tenants, contractors, and service providers to ensure timely maintenance and repairs.
• Monitor vendor performance and manage service contracts for property upkeep.

Project Management

• Plan, coordinate, and deliver projects on time and within budget.
• Create and track action plans for objectives, budgets, and schedules.
• Collaborate with internal teams and external partners for timely project delivery.
• Oversee vendor selection through RFP processes and manage day-to-day coordination.

Process Improvement

• Identify and implement systems to improve efficiency and reduce costs.
• Monitor compliance, safety, and performance through audits and KPIs.
• Align processes with financial and quality metrics; communicate results to stakeholders.

Customer Service

• Deliver exceptional service to internal and external customers.
• Address service and contract issues with a continuous improvement mindset.
• Report on customer feedback trends to leadership.

Other Duties

• Organize meetings, agendas, and distribute minutes.
• Provide input for company strategy, process improvement, and change management.
• Maintain flexibility and positive communication across all work styles.

Requirements

Experience

• Experience in preparing/presenting cost estimate, schedules and services for construction projects
• Significant Construction/Real Estate experience preferred. 

Education 

• High School Diploma or equivalent.
• Business Degree or related field or Construction Management Degree preferred.

Licensure

• Valid Driver's License and clear DMV record

Special Skills

• Competent at reading and understanding plans.
• Proficient in MS Word, MS Excel, Smart Sheets, MS Outlook, and other project management software.
• Excellent organizational skills including project administration activities, tools, and skills.
• Clear and concise written and verbal communication skills.
• Strong knowledge of Real Estate or Construction Office experience preferred.
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