Administrative Case Manager - Full-time

Description

Join Our Mission: Astor Services’ Rockland Adolescent Partial Hospitalization Program (PHP) is seeking a proactive, highly motivated, and organized Administrative Case Manager to support a dynamic, collaborative team dedicated to helping youth remain out of inpatient hospitalization. This role is perfect for someone who thrives in a fast-paced environment and wants to make a meaningful impact on families and communities.

What You’ll Do:

As an Administrative Case Manager, you will play a vital role in ensuring smooth operations and exceptional care. Your responsibilities include:

• Office Support: Provide general administrative assistance to PHP staff.
• Referral Management: Schedule intakes, maintain the client census board, and track referral/admission data.
• Preadmission Coordination: Enter clients into CareLogic and complete intake consents.
• Data Management: Maintain program data required by OMH, local county, and Astor.
• Family & Community Liaison: Serve as a key contact between families, agency personnel, and community providers.
• Surveys & Screenings: Complete Social Care Network screenings and satisfaction surveys with caregivers/guardians.
• Environment of Care: Assist the Program Supervisor in managing the program environment and ensure compliance with documentation and reporting requirements.
• Special Projects: Assist with assignments identified by the PHP Supervisor or Director.

Why Join Astor?

• Be part of a mission-driven organization that values collaboration and innovation.
• Work in a supportive environment where your contributions directly impact youth and families.
• Opportunities for professional growth and development.

Ready to make a difference? Apply today and help us create brighter futures for adolescents and their families!

Requirements

• Education: BA/BS in Human Services or related field.
• Experience: Prior experience working with families.
• Skills: Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bilingual candidates strongly preferred.