Administrative Assistant to Sales Professional

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry.  An Assistant is a valued member of the Tom James sales support team. We currently have a full-time opening in our Atlanta, GA office. Our position is for 40 hours per week at $20 per hour, plus monthly bonus opportunities. We offer a generous PTO plan, health benefits, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Responsibilities

The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.  The job responsibilities of an assistant at Tom James are:

Prepares necessary aspects for each day’s client visits

Preps clothing to be delivered

Locates necessary client information (A/R balances, sales sheet)

Updates sales materials regarding fabrics/options

Coordinates and maintains all client orders/files

Delivers client communication such as:

Setting up appointments

Communicating about orders

Scheduling deliveries

Sending reminders

Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals

Supports the sales efforts of the sales professional

Manages daily calendar

Organizes inventory

Prospects new clients using internet and social media applications

Enters referrals into CRM

Sends introductory and promotional messages

Creates call lists/hot lists

Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)

Pursues efficiencies for processes and communication to make the sales process more efficient

Picks up and delivers client items as needed

Maintains a professional image to interface with corporate clients

Requirements and Criteria

Confident, independent worker

Strong communication skills (verbal and written, plus listening skills)

Excellent organizational skills

Outstanding time management skills

Professional customer service skills

Social media savviness (especially on LinkedIn & Instagram)

Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)

Possesses basic accounting skills (such as balancing accounts)

Enjoys being flexible and multitasking

Motivated to tackle challenges

Yearns to work in a fast-paced team environment

Ability to bend and lift up to 20 lbs

Valid Driver's License required (Exception: Larger metropolitan areas)

Two years office-related experience is preferred.

Experience with a sales-oriented environment is a plus!