Care Coordinator

Job Description

About RelyMD

RelyMD is a telemedicine company that provides remote medical consultation services to patients. We’re on a mission to simplify people’s lives by delivering reliable, trusted medical care anytime and anywhere, to ultimately foster healthier communities and workplaces.

We are proud to help lead the national movement to break down barriers to high-quality, reliable care and participate in the march towards value-based care. High-quality medical care can be convenient, effective, and on-demand. Learn more at 

Job Description
The Care Coordinator plays a key role in supporting RelyMD’ s telehealth operations by ensuring a seamless and positive experience for both patients and providers. In this role, you will assist with patient intake, coordinate provider assignments, and facilitate patient discharge and customer support needs. We are looking for someone who is detail-oriented, compassionate, able to multitask, and thrives in a fast-paced virtual environment.

Job Responsibilities & Qualifications

Required Education and Skills: 

• Medical experience required (Medical Assistant or LPN preferred)
• Available to work 12-hour shifts which may require nights and weekends as needed
• Reliable internet, uninterrupted cell service, and a quiet, distraction-free workspace
• Proficiency in navigating and utilizing web-based electronic health records (EHR) systems.
• Strong communication skills and professionalism when engaging with medical providers, patients, and teammates 
• Exceptional attention to detail, ability to multitask, and commitment to providing high-quality patient care. 

Physical and Technical Requirements:

• Ability to remain in a stationary position (sitting or standing) for extended periods while performing computer-based tasks
• Ability to operate standard office equipment, including a computer, keyboard, mouse, and headset
• Ability to communicate clearly and effectively via phone, chat, and video platforms
• Ability to occasionally lift or move office items or equipment weighing up to 10 pounds

Independent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to perform essential functions of the job).