Dispatcher

About the Department

Newaygo County Dispatchers serve as the first point of contact for community members seeking assistance for emergency and service request calls.While the ideal candidate will have some knowledge and/or prior experience in emergency dispatching, training will be provided.

This position will be full-time with full benefits, including but not limited to retirement, health insurance, vacation, 13 paid holidays, etc

Position Duties

1.  Dispatches calls for service via radio and telephone to law enforcement, fire departments, EMS, and other applicable agencies.
2.  Monitors, tracks, and documents calls for service in the Computer Aided Dispatch (CAD) system.
3.  Enters warrants and other court documents into the Law Enforcement Information Network (LEIN) system for five law enforcement agencies, accurately and completely.
4.  Participates in training as assigned to meet required standards.
5.  Performs in accordance with policies and procedures.

Minimum Qualifications

Education: High School Diploma or GED
Experience: Emergency Services Dispatcher and/or LEIN certification preferred
Other: 

• Ability to remain calm under extreme stress
• Ability to speak clearly and concisely
• Ability to handle multiple tasks simultaneously
• Must not have any felony convictions

Other Qualifications

• Must pass pre-employment typing/practical examinations
• Must have a valid Michigan Driver’s License
• Must have the ability to work any shift during a 24 hour period, as this department is a 24/7 operation.