Food & Beverage Cashier - Part Time

Role Responsibilities: 

• Provides friendly, excellent service to all customers entering restaurant while conducting assigned duties according to procedures.
• Supplies guests with menus and helps fill guests’ food/beverage orders.
• Handles payments from guests, operates cash register and properly settle checks according to procedures and guidelines established by management.
• Accounts for assigned cash drawers, all money received and all transactions recorded during shifts.
• Records all tips collected from credit cards and comps.
• Handles and solves any concerns/questions from customers.
• Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.
• Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s. Performs “satisfaction checks” when not seating guests.
• Oversees duties performed by the Restaurant Service Personnel to ensure fast and efficient turnaround of tables.
• Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned.
• Maintains knowledge of all menu items and other pertinent information regarding the outlet.
• Promotes JACK Cleveland Casino and acts in a professional and courteous manner.
• Exhibits a positive, outgoing personality.
• Performs “station” and “side work” checks, voids checks as directed by policy and assists with administrative duties as assigned. 

PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

• Life and Disability Insurance
• Free Parking
• Generous Paid Time Off Plan
• Discounted Team Member Meals
• Education Assistance up to $3,600 a year
• 401(k) Savings Plan and Match
• Health and Safety Mandates Strictly Enforced
• Paid Breaks

Knowledge, Skills, & Abilities: 

• Must be 21 years of age.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must present a neat and professional appearance.
• Must be able to maneuver to all areas of assigned restaurant throughout shift.
• Excellent customer service/communication skills
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand

Education & Experience Requirements: 

• High School Diploma or equivalent required.
• Prior host and cashier experience preferred.
• Mathematical abilities including addition and subtraction required.
• Must be 21 years of age.

License Requirements

• None