Teller

Description

Join the Federated Bank team! For over 100 years, Federated Bank has been a stable and trusted community partner, dedicated to serving the financial needs of individuals, businesses, and farmers across Illinois. As a community bank, our mission is to build lasting relationships with our customers and invest in the future of the communities we serve. We are looking for dedicated individuals who share our values of exceptional customer service, accuracy, and teamwork. 

Job Summary

Tellers are often the first point of interaction for customers.  They enjoy people, are naturally friendly, have a positive attitude, and are able to handle detailed work. As a member of the front-line customer service team, CSRs must be able to listen to customers’ needs and satisfy those needs with appropriate bank products or personnel.

Duties:

• Provide friendly, professional customer service, assisting with deposits, withdrawals, loan and credit card payments, tax payments, and other teller transactions.
• Maintain and balance cash drawers, process batches and night deposits, and support online banking enrollment and password resets.
• Assist with opening new accounts, processing customer forms, maintaining records, and preparing monthly statements.
• Help train new employees and provide support during audits, vault procedures, and wire transfers.
• Process fraud-related paperwork and serve as a notary public as needed.
• Count, sort, and package coin, and operate coin machines for customer and branch needs.

Qualifications

Required Skills & Experience:

• High School diploma or equivalent required, unless enrolled in High School.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Basic computer skills and ability to learn new software.
• High level of integrity and commitment to maintaining confidentiality.  
• Bilingual (Spanish/English) required to effectively assist customers and communicate with a diverse client base.

Work Environment: 

• Bradley Branch-based role with regular in-person and phone interaction with customers.
• Requires standing for extended periods and handling cash and routine office equipment.
• Fast-paced environment with frequent multitasking and high customer traffic.
• Must maintain professionalism and adhere to security and confidentiality protocols.

Schedule:

• Part-Time position, M-F shifts include: 11:45a - 5:00p; 12:45p - 5:00p; 11:45a - 6:00p; 12:45p-6:00p
• Enjoy 1 day off per week, alternating Tuesdays & Thursdays
• Saturday mornings 7:45a-12:00p, usually on an every other Saturday rotation but could be more during times of staffing issues.

Benefits: 

• part-time employees enjoy participation in 401(k) plan, paid time off, logo apparel credit, and more