Leasing Consultant

NM Residential is seeking an experienced Leasing Consultant to join our amazing team at Serenity at Lake Wales.

The Leasing Consultant is responsible for apartment rentals, move-ins, and lease renewals while achieving maximum occupancy. This position operates within and contributes to an environment that complies with Fair Housing laws and Equal Employment Opportunity standards.

Key Responsibilities

• Market vacant units and renew occupied units
• Conduct market surveys to analyze competitors
• Track telephone and office traffic
• Conduct property tours demonstrating the property’s amenities
• Follow up with potential and renewing residents until leases are closed
• Conduct credit checks and income verifications while maintaining confidentiality
• Draft leases for new and renewing residents
• Inspect vacant units and report repair items
• Prepare welcome packages and schedule move-ins/move-outs
• Provide exceptional customer service and promote resident retention
• Process maintenance/work orders and maintain control in emergencies
• Manage resident package check-ins
• Perform general administrative duties (filing, phones, mail, rent collection, etc.)
• Attend staff meetings and complete internal training

Qualifications

• Education: High school diploma or GED
• Experience: Minimum of 3 years of apartment leasing experience

Skills and Abilities

• Administrative: Phones, correspondence, data entry
• Analytical: Lease review, invoice discrepancies, problem solving
• Communication: Clear written and verbal communication
• Computer: Excel, Word, Outlook, Internet, MRI
• Coordinating: Scheduling and prioritizing tasks
• Creative: Marketing and leasing presentations
• Mathematical: Lease calculations, prorations, special rates
• Other: Confidentiality, customer service, initiative, teamwork, time management

Schedule

Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–5:00 PM

Compensation

Hourly pay plus commission and renewal bonus opportunities.

Employee Benefits

• Direct Deposit
• Life Insurance Policy
• Major Medical Health Care
• Vision and Dental Coverage
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Paid Time Off
• Professional Sales and Management Training
• Rent Discount on Our Properties
• 401(k) Employer Match