Automotive Parts Return Agent - On Site - (Must live in the Madison HGTS, MI Area) - Full-time / Part-time

Contractor Opportunity: Automotive Parts Inspector Location:  On-site – Madison Hgts, MI Engagement Type: Contractor via Third-Party Supplier Contracting Entity: Accenture Supplier of Record: ETeams Start Date: 1/05/2025 Duration: 12 Months with potential for extension About the Role We are seeking a Parts Return Specialist that is responsible for coordinating, processing, and tracking returned automotive parts from dealerships, service centers, and customers. This role ensures accurate documentation, compliance with warranty policies, and efficient inventory management while maintaining strong communication with internal teams, suppliers, and clients. The specialist plays a critical role in supporting quality control, minimizing losses, and improving the overall efficiency of the return process  This opportunity is open to individuals located in the Madison Heights, MI location and surrounding areas.  Contractors will be engaged and paid for by a third-party payroll supplier, Eteams, which will serve as the employer of record for tax and compliance purposes.  Key Requirements Core Duties Receive, inspect, and process returned parts according to company guidelines and warranty policies  Verify part numbers, quantities, and conditions against return authorization requests and packing slips  Prepare and maintain all required documentation, including return authorizations, credit memos, and claim forms  Ensure proper filing and organization of all warranty-related records for auditing purposes  Follow company policies, manufacturer guidelines, and regulatory standards regarding the handling of hazardous or restricted components  Ensure compliance with environmental and safety regulations for packaging, shipping, and disposal of returned materials  Recommend process improvements to enhance efficiency and accuracy within the returns workflow  Deliverables or Project Scope Accurate and timely processing of returned parts  Comprehensive documentation and reporting of all returns  Compliance with warranty policies and regulatory standards  Efficient inventory management and quality control  Basic Qualifications High school diploma or equivalent required; associate degree or technical certification preferred. 2+ years of experience in parts returns, warranty processing, logistics, or automotive repair or service experience (automotive technical experience strongly preferred)  Strong knowledge of automotive parts and warranty policies  Proficient with typing and Microsoft Office Suite (Excel, Word, Outlook)  Excellent organizational and time management skills with attention to detail  Strong problem-solving skills and the ability to work independently with minimal supervision  Effective communication and interpersonal skills for working with cross-functional teams and suppliers  Collaboration Tools or Platforms Microsoft Office Suite (Excel, Word, Outlook) for documentation and communication. Internal inventory management systems for tracking and processing returns  Communication tools for coordinating with internal teams, suppliers, and clients  How to Apply Please register and submit your resume at  . Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by ETeams for next steps. Compliance Notes This is a contractor role administered through a third-party payroll supplier.  The supplier will determine compensation, benefits, and applicable employment policies.  The contractor will not be eligible for employee benefits from Accenture. The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances. Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States. Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture. Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is: In response to a formal complaint or charge, In furtherance of an investigation, proceeding, hearing, or action, or consistent with Accenture’s legal duty to furnish information California residents or those planning to work from Los Angeles County should review additional notifications . Please read  for more information on how we process your data during the contractor engagement process. Compensation Disclosure Compensation for contractor roles supporting Accenture is determined by the contractor’s employer ETeams, and varies depending on factors such as location, role, skill set, and experience. As required by law, below you’ll find the reasonable range of compensation ETeams expects to pay for this role if hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.  We accept applications on an on-going basis and there is no fixed deadline for applying.  Information on benefits offered by ETeams are as follows: ETeams offers all eligible employees a comprehensive benefits package including, but not limited to Health, Dental, and vision insurance, 401K retirement savings plan, timely payroll and compliance, Rain App (Advance Payment)  Compensation Range:  $24.00 to $24.00 per hour Drug-Free Workplace Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited. Requesting Accommodation: Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law. Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the . Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities. Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances.  If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodation through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions. Other Employment Statements: Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click  for additional important information. Please read   for more information on how we process your data during the Recruiting and Hiring process.