Floor Staff - H&W

Job Details

Are you enthusiastic about fitness, love helping others, and enjoy creating a welcoming environment? If so, we invite you to join our team as Fitness Floor Staff at the South Shore YMCA! In this role, you’ll have the opportunity to support our members, ensure a safe and clean environment, and promote a positive gym culture. 

 

Responsibilities: 

• Provide friendly, engaging customer service to members and guests. 

• Assist members with equipment use and exercise guidance. 

• Monitor the gym floor for safety, cleanliness, and support a welcoming atmosphere. 

• Keep all equipment clean and organized, ensuring it’s ready for use by members. 

• Report any equipment issues for repair to maintain a safe environment. 

• Conduct facility tours for potential new members, showcasing all the Y has to offer. 

• Assist in promoting YMCA programs, events, and services to members. 

 

YMCA COMPETENCIES - TEAM LEADER 

Mission and Community Oriented – Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them.  

People Oriented – Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others. 

Results Oriented – Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, plans work, supports fundraising, and adheres to budgeting procedures 

Personal Development – Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility.