MSP Project Engineer

MSP Project Engineer

FUSE3 is a Managed Service Provider based in the Sacramento region, specializing in delivering solutions and solving problems for small to mid-size businesses.

We continually welcome resumes and enquiries from dedicated people who are passionate about solving problems, interested in joining a dynamic industry, and eager to contribute to an organization that fosters a collaborative, family-oriented culture.

• Are you dedicated to the success of the team?
• Do you have an intentional approach to big picture problem-solving? 
• Do you genuinely enjoy helping others succeed?
• Are you a people person?
• Are you always looking to learn and grow?
  
  

As a Managed Service Provider, we seek individuals with diverse skill sets and backgrounds. Candidates who possess these qualities are encouraged to apply.

Key Responsibilities

• Oversee workstation preparation projects: Track all workstation imaging, configuration, and deployment tasks, ensuring accuracy and timely completion.
• Coordinate with internal teams and field technicians to schedule workstation deployments for new hires, refresh cycles, and client projects.
• Execute project-based tasks including racking and cabling network equipment, staging hardware, and performing infrastructure installations.
• Assist with new client onboarding activities such as internal discovery, network assessments, documentation, and initial toolset configuration.
• Deploy servers, firewalls, switches, access points, and other infrastructure at client sites.
• Collaborate closely with Project Managers to maintain timelines, deliverables, and client satisfaction.
• Assist with migrations, upgrades, and other infrastructure-related projects.
• Provide occasional Tier 1-2 support during project downtime or as needed.

Requirements

• Previous experience in an MSP or IT services environment strongly preferred.
• Strong understanding of workstation imaging, configuration, and deployment processes.
• Basic understanding of networking concepts (VLANs, routing, firewall rules) and hardware.
• Familiarity with common RMM and PSA tools (ConnectWise PSA, ConnectWise Automate, NinjaOne, ImmyBot, etc.).
• Ability to manage multiple projects and adapt to shifting priorities.
• Excellent organizational, written, and verbal communication skills.
• Valid driver’s license and reliable transportation for on-site work.

Bonus Skills

• Experience with scripting (PowerShell, batch) for automation.
• Knowledge of virtualization platforms (VMware, Hyper-V) and cloud services (Microsoft 365, Azure).
• Customer-facing experience in project delivery or field engineering.

We offer competitive compensation, including medical, dental, and vision coverage, paid time off, and a 401(k) plan. If you meet the qualifications listed above, please respond to this post.