Food & Beverage FOH Supervisor - Winter 2025/26

Gunstock Mountain Resort in Gilford, NH is seeking a Food & Beverage Front of House (FOH) Supervisor for the Winter 2025/26 season. The supervisor will play a crucial role in ensuring a welcoming and hospitable dining experience across all resort dining venues, including food courts, restaurants, food trucks, kiosks, special events, and group functions. This full-time seasonal position runs from November 1st to mid-April with a pay rate of $22/hr.

Responsibilities:
- Coordinate daily operations of food service outlets, including pre-season planning, staffing, opening/closing procedures, facility cleanliness, inventory management, staff scheduling, and guest relations.
- Directly supervise FOH team members like Servers, Bartenders, Cashiers, and Hosts, ensuring operational efficiency and guest satisfaction.
- Implement internal controls to minimize shrinkage and loss; conduct regular inventory counts and prevent theft through strategic actions.
- Collaborate with the management team to forecast business volume and coordinate service accordingly.
- Maintain a strong sales and service presence to drive revenue and uphold outstanding guest service standards.
- Ensure compliance with safety, sanitation, and regulatory standards (OSHA, Health Department, etc.) through proper training and monitoring.

Qualifications:
- Bachelor�s degree in business management or culinary arts preferred, with at least 3 years of experience in restaurant/food services in recreational, hospitality, or multi-concept environments.
- Experience in opening new restaurants is a plus.
- Strong leadership, communication, problem-solving, and organizational skills.
- Proficiency in food safety, sanitation, workplace safety, and Microsoft Office programs.

Scheduling:
This position requires 40 hours per week, with the resort open 7 days a week during peak periods. Candidates must be available for evening, weekend, and holiday shifts. Alternative flexible scheduling options are available.

Perks for Year 1 Winter Employees:

• Complimentary Gunstock season pass for yourself OR one friend/family member.
• Discounted and/or complimentary lift tickets for most ski resorts throughout NH, ME & VT.
• Complimentary group ski/snowboard lessons & equipment rentals at Gunstock.
• Complimentary access to the Tubing Park, Nordic and Snowshoe trails.
• 40% discount on food at all resort venues (excluding alcohol).
• 25% discount at Gunstock Ski & Sport retail shop.