HVAC Service Technician

Facilities HVAC Technician

POSITION SUMMARY

As a Facilities HVAC Technician at Thrive, you will play a pivotal role in ensuring HVAC repairs and replacements are handled in a timely manner across a diverse portfolio of properties. Your responsibilities will encompass coordinating preventive maintenance (PM), implementing quality assurance measures, collaborating with Trade Partners and teams, and optimizing processes through data analysis and cross-functional engagement.

REPORTS TO: Facilities Manager

RESPONSIBILITIES, EXPECTATIONS, AND DUTIES

Performance Expectations:

• Coordinate and schedule HVAC repairs and replacements across multiple properties.
• Create and maintain a tracking system for work orders and PM work related to HVAC.
• Perform regular inspections to assess quality and address any deficiencies.

Essential Job Duties and Core Responsibilities:

• Communicate with Trade Partners to ensure they understand their expectations.
• Create purchase orders (POs) related to PM work, ensuring accurate and timely invoices and approval.

• Provide Facilities training when necessary to understand the Facilities flow and identify potential issues in the process.
• Utilize Entrata software for scheduling, tracking, and reporting on HVAC activities.
• Maintain a database of fixed assets and input relevant information into Entrata such as carpet and paint specs, and equipment styles and types.
• Monitor and track inventory of replacement parts for quick turn around of HVAC work order requests.
• Work requires a strong sense of responsibility, ownership and accountability
• Work requires strong knowledge to adhere to applicable federal, state and city regulations involving Fair Housing, health and safety policies and procedures and other aspects of residential, multi-family community management
• Work requires the ability to work independently and in a team environment
• Work requires strong attention to detail, accuracy, strong organizational, multi-tasking, planning and time management skills

SKILLS, EDUCATION AND EXPERIENCE

• High school degree or equivalent required
• HVAC certification and at least two years in the field experience.
• Experience with community management software systems such as Entrata and Microsoft Office� is preferred.

BENEFITS

• Full time, on-site work, bi-weekly pay schedule
• Paid $25 per hour. Estimated 20% salary-based bonus annually.
• Benefits include health, dental and vision insurances, 401K with match, generous PTO, apartment discounts, and free gym membership.