Medical Assistant - Full-time

We’re looking for a Medical Assistant to join as the first MA at our brand-new clinic in Sandy Springs. This is a unique opportunity to help launch a new site, lay the foundation for clinic workflows, and grow in role and responsibility as the clinic scales. As a core member of our care team, you’ll play a hands-on role in both the clinical and operational sides of the patient experience.     You’ll be responsible for assisting with procedures, managing patient flow, supporting front-desk operations as needed, and helping to coordinate follow-up care — all while providing compassionate, weight-inclusive care in a collaborative environment. This position offers meaningful potential for growth as we expand our Atlanta footprint and add additional team members.  Schedule: Monday-Friday 8am-5pm EST EMR: Athena 

Responsibilities:

Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. 

Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. 

Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. 

Coordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling. 

Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. 

Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. 

Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. 

Provide compassionate care: Adhere to knownwell’s mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. 

Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed. 

Grow with us: As the first MA at this site, you’ll help lay the foundation for clinic workflows — with room to expand your scope and responsibilities as we grow.

Requirements:

High school diploma or equivalent; Medical Assistant certification preferred. 

At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. 

Experience with prior authorizations and referrals is a strong plus. 

Strong organizational skills and attention to detail. 

Excellent communication and interpersonal skills. 

Familiarity with electronic medical records (EMR) systems (Athena experience preferred). 

Ability to manage multiple tasks efficiently in a fast-paced environment. 

A team player with a passion for inclusive, compassionate care.