Billing Clerk

JOB DESCRIPTION: EMPLOYER: GastroMed, LLC

JOB TITLE: Billing Clerk

DUTIES AND RESPONSIBILITIES:

• Answers, screens, and directs calls on the multi-line phone system in a courteous and professional manner.
• Respond to patients' requests or transfer calls to the appropriate employee.
• Clears voicemail messages each morning and throughout the day.
• Processes medical bills by sending them to patients and insurance providers as necessary.
• Accurate logging of payments received from the health plan and/or patients while maintaining current records and balances.
• Update current records including billing address, phone, and insurance by contacting patients as needed.
• Help patients understand billing and charges for which they are responsible.
• Follow up on delinquent payments and resubmit billing as needed.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Organizes and maintains file system; files correspondence and other records.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.
• Review faxes and update the EMR.
• Other duties as assigned.

QUALIFICATIONS:

• Associates degree (A.A.), two to four years related experience, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Strong Customer Service skills.
• Accurate 10 key abilities.
• Ability to understand and follow written and verbal instructions
• Works efficiently in a fast-paced environment.
• Commitment to excellence and high standards.
• Bilingual English/Spanish
• Professional appearance and demeanor.
• Ability to perform diversified clerical functions.