About the Department

If you are motivated by public service, thrive in a fast-paced executive environment, and want to make a meaningful difference in the lives of children and families, Kings County Child Support Services is seeking a dynamic, strategic, and collaborative leader to serve as Assistant Director of Child Support Services. This executive-level role offers a unique opportunity to help shape and guide a complex, high-impact department dedicated to ensuring the financial well-being of children and families.

Under the general direction of the Director of Child Support Services, the Assistant Director plays a key role in overseeing day-to-day operations, advancing short- and long-term strategic initiatives, and driving organizational performance across child support establishment, enforcement, legal and financial functions. The role requires a leader who can translate policy into practice, foster a culture of accountability and service excellence, and represent the department with confidence and credibility before County leadership, external agencies, and the public.

MANAGEMENT LEVEL II BENEFITS

This position includes Management Group II benefits, which features CalPERS retirement (plan and tier placement determined at benefits selection) and fully paid PPO health, dental, vision, and chiropractic insurance for employees and eligible dependents. Employees are also eligible for the Deferred Compensation Plan, with the County contributing one dollar for every three dollars contributed by the employee, up to $3,500 per year. Vacation accrual ranges from 12 to 20 days per year, based on years of service, and the County Executive Officer may authorize an adjusted accrual rate for employees hired from other public agencies to reflect prior service. In addition, this position includes 80 hours of management leave (pro-rated upon hire date), which may be cashed out at the employee’s option. Employees receive 11.5 scheduled paid holidays per year, plus an additional 3.5 days when the County participates in holiday closures, and 10 to 12 days of accrued sick leave per year with unlimited accrual. Other benefits include $40,000 term life insurance and access to the onsite Health Center Monday through Friday for employees and eligible dependents, without the need to use sick or other leave for personal appointments. Longevity pay is available after 10 and 20 years of service.

For complete benefit details, please see Section V of the

You can also to watch a brief video showcasing the exceptional benefits available to our employees.

EMPLOYMENT AT WILL:
The Assistant Child Support Director classification is an "at-will" position, which is not included in the County's classified services and is exempt from merit system status. As such, the incumbent is appointed by and serves at the pleasure of the Director of Child Support Services. As an at-will employee, the incumbent may be terminated with or without cause or notice at any time by the Director of Child Support Services as the appointing authority.

PROFESSIONAL RESUME REQUIRED:
In addition to the application, applicants are required to submit a professional resume outlining relevant education and experience. This resume must be attached to your application. NOTE: You must scan and attach your resume to your online application prior to submitting your application (or your application may be rejected). For more information on how to add attachments to your application, click .Position Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Assumes management responsibility for major Child Support Services Department programs, services, and activities including the establishment, processing, and enforcement of child support obligation, legal and financial processes, and program compliance.
Manages and participates in the development and implementation of goals, objectives, policies, procedures, and work standards for the Department; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
Assists in managing and participating in the development and administration of the department’s budget; assists with the forecast of additional funds needed for staffing, equipment, and supplies; assists with monitoring and approving expenditures; assists with managing and implementing budgetary adjustments as necessary; ensures compliance with federal and state budget requirements.
Selects, trains, motivates, and directs Department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns.
Determines equipment acquisition, training programs and procedural changes to ensure retention of qualified staff and the provision of services to the community in an effective, efficient, and economical manner.
Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine County needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.
Assists with the oversight and monitoring of departmental performance metrics against state and federal performance measures; develops and implements strategies and processes to improve performance measures.
Manages and oversees the daily functions, operations, and activities of the department’s facilities maintenance, information technology, financial, personnel, and payroll functions; collaborates with internal county departments and external vendors and contractors to complete routine work and special projects; ensures activities comply with all legal, regulatory, and county laws, mandates, policies, and procedures.
Ensures departmental activities comply with all federal, state, and local laws, rules, and regulations surrounding the child support program; analyzes and interprets existing and proposed federal and state legislation, regulations, policies, procedures, and other directives to determine impact on department programs and operations; monitors and implements legal, regulatory, technology and societal changes and court decisions that may affect the work of the department.
Represents the department to other County departments, elected officials, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate.
Participates in and makes presentations to the Board of Supervisors and a wide variety of committees, boards, and commissions.; attends and participates in professional group meetings; stays abreast of new trends and innovations related to the child support program.
Attends meetings, conferences, workshops, and training sessions; reviews publications and related material to remain current on programs, regulations, policies, procedures, and new developments related to the child support program.
Directs the maintenance of working and official departmental files; prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the County administrative Officer and/or Board of Supervisors.
Responds to public inquiries and complaints and assists with resolutions and alternative recommendations; serves as a spokesperson for the Department at a variety of community events, meetings, and other public relations activities.
Ensures staff observe and comply with all County and mandated safety rules, regulations, and protocols.
Performs related duties as assigned.

For a detailed job description, please click

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EDUCATION AND EXPERIENCE:

Education:

Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration or a closely related field.

Experience:

Four (4) years increasingly responsible experience managing the operations and services of a comprehensive child support services program, including two (2) years in a management capacity. (Substitution: Additional education may substitute for up to two (2) years of the required experience.)

LICENSES AND CERTIFICATIONS:

Licenses:

Possession of a valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.

SPECIAL REQUIREMENTS:

Qualify for security clearance through a background investigation and fingerprint check, which includes a credit check. Ability to work irregular hours as necessary and travel within and outside the County.

Other Qualifications

All application materials will be evaluated and screened. Depending upon the number of applicants who qualify, the selection process may include a screening committee (pass/fail) and/or an oral examination (100%), which may include a written practical component.

VETERAN'S PREFERENCE AVAILABLE UPON REQUEST

You must submit a certified DD-214 and a new request form for each application submission prior to the closing date.

TENTATIVE RECRUITMENT PROCESS

Final Date to Apply: Friday, January 23, 2025, at 5:00 p.m.

First Interview: Week of February 2, 2025

Second Interview: TBD

Assistant Director of Child Support Services

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