Supervisor, Inventory Control

Supervisor, Inventory Control
Department: Distribution Center
Location: Benbrook, TX
Reports To: Manager, DC Inbound Operations

Position Summary

The Inventory Control Supervisor is responsible for leading all inventory accuracy activities across the Distribution Center, including cycle counting, variance investigation, root-cause analysis, and inventory integrity within Microsoft Business Central and Insight Works (Warehouse Insights). This role ensures the DC maintains accurate on-hand inventory to support ecommerce fulfillment, store replenishment, retail transfers, and overall supply chain operations.

The ideal candidate has strong experience managing inventory in Microsoft Business Central or a similar ERP, understands warehouse processes, and can lead a small team to deliver best-in-class accuracy and control.

Key Responsibilities

Inventory Accuracy & Control

• Lead daily cycle counting operations using Business Central and Insight Works.
• Maintain and execute the DC’s cycle count program.
• Oversee recounts, variance analysis, and root-cause investigations for all inventory discrepancies.
• Approve and document all inventory adjustments, ensuring proper auditing and financial controls.
• Own the DC’s bin integrity program, ensuring all locations are accurate, properly labeled, and consistent with BC setup.
• Validate inbound receipts, putaways, picks, and moves for accuracy and adherence to process.

Team Leadership & Development

• Supervise 1-2 Inventory Control Specialists.
• Assign daily priorities, monitor workload, and ensure completion of cycle counts and investigations.
• Coach, train, and develop the team on DC processes, BC inventory transactions, and Insight Works scanning workflows.
• Hold team members accountable for accuracy, timeliness, and process adherence.

Systems & Process Ownership

• Maintain expert-level knowledge of inventory management in Microsoft Business Central (or similar ERP).
• Ensure all BC inventory transactions (receipts, picks, adjustments, movements) are completed accurately.
• Monitor Insight Works scanning exceptions, errors, and data integrity issues.
• Partner with IT and BC Admin on configuration changes, system improvements, and process updates.
• Develop and maintain SOPs for cycle counting, bin audits, adjustments, and variance research.

Cross-Functional Collaboration

• Work closely with Receiving, Putaway, Picking, Returns, Planning, Merchandising, and IT teams to resolve inventory issues.

• Work with Accounting to review proposed adjustments, obtain necessary approvals, and ensure compliance with financial controls.

• Communicate high-impact variances and systemic problems to DC leadership.
• Support finance with regular inventory reporting and audits.

Reporting & KPIs

• Track and report weekly/monthly KPIs, including:
  • Inventory accuracy %
  • Cycle count completion rate
  • Variance trends (units & dollars)
  • Bin accuracy
  • Shrink %
• Present findings and recommendations to DC leadership, highlighting systemic issues and process gaps.
• Maintain dashboards or reporting in Excel, Business Central, or Power BI (preferred).

Qualifications

Required

• 3–5+ years of inventory control experience in a warehouse or distribution center.
• Supervisory or lead experience overseeing inventory functions.
• Working knowledge of Microsoft Business Central, NAV, or similar ERP (SAP, NetSuite, Oracle, Dynamics AX/365).
• Strong understanding of warehouse operations, receiving, putaway, picking, and returns workflows.
• Experience with hand-held scanners, RF workflows, or Insight Works Warehouse Insights (preferred).
• Demonstrated ability to analyze data, investigate issues, and drive root-cause resolutions.
• Strong written and verbal communication skills.

Preferred

• Experience in retail, ecommerce, or consumer goods distribution.
• Power BI or advanced Excel skills (v-lookups, pivot tables, variance reporting).
• Experience with cycle counting program design and shrink reduction initiatives.
• Familiarity with slotting, ABC classification, or warehouse optimization.

Competencies

• Detail-Oriented: Maintains high accuracy in a large-SKU environment.
• Analytical Thinker: Able to dissect complex inventory issues and identify root causes.
• Leadership: Holds team accountable while developing talent.
• Process-Driven: Ensures SOP adherence and continuously improves workflows.
• Systems-Driven: Comfortable working in ERP and warehouse technology tools.
• Cross-Functional: Works well with all DC teams and corporate functions.

ABOUT TANDY LEATHER - Tandy Leather Factory, Inc. (http://www.tandyleather.com), headquartered in a brand new facility in Benbrook, Texas, is the largest specialty retailer and a go-to resource for generations of leather workers. Our broad product line includes leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits; we also provide classes and other teaching resources. An institution in the Fort Worth area since 1919, Tandy Leather distributes its products through its 100+ retail stores located in 40 US states, 6 Canadian provinces, and one in Spain (from which we ship our products throughout Europe). As a century-old brand, Tandy has a deep respect for tradition, but we also embrace change, new trends, and new ways to create. From store to distribution center to corporate, Team Tandy works collaboratively every day to ensure our customer's experience is always consistent no matter how they choose to shop at Tandy.

TLF offers great benefits and a competitive compensation package:

• Air conditioned/climate-controlled warehouse; moving soon to a brand-new location.
• Competitive compensation – strong pay for performance culture.
• Regular Incentive Bonus Programs – based on performance and productivity, a great way to grow your pay!
• Paid Holidays – 10 paid holidays available on day one of employment.
• Paid Time Off – beginning at 30 days of employment.
• Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance
• 401(k) Plan – company matched
• Employee discounts on our products
• And much, much more!

We consider all qualified applicants for employment, including those with Criminal Histories.

To learn more about Tandy Leather, please visit our website: www.tandyleather.com.

EQUAL EMPLOYMENT OPPORTUNITY

At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer.