Retail Business Analyst

About the Company

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

About the Role

We are seeking a commercially-minded and collaborative Retail Business Analyst to serve as a key partner to our channel. This role goes beyond reporting – you will be the analytical engine that drives decision-making at the leadership level. Your primary mission is to uncover insights that reveal the health of our business, identify risks and opportunities, and spearhead solutions through deep cross-functional collaboration. You will transform raw data into actionable strategies that directly impact our top and bottom line.

What You Will Achieve

• Generate daily/weekly/monthly commercial performance reports (sales, margin, inventory, sell-through) for execs; highlight key trends & deviations, and analyze core KPIs (sell-through rate, ATP, full-price sell, channel productivity) to assess business health.
• Conduct deep-dive analyses of performance issues (regional sales decline, category underperformance, channel conflict) to identify root causes; build forward-looking models/forecasts/scenario plans to support strategic planning.
• Act as the primary analytics partner for Sales Ops, Merchandising, and Supply Chain teams; translate insights into actionable recommendations and own end-to-end problem-solving (discovery → solution → implementation → impact measurement).
• Lead data-driven business reviews to drive decisions; coordinate cross-functionally to align on data definitions & goals, bridge technical and commercial teams, and champion a data-centric culture across the organization.

What You Will Need

• 2+ years of experience as a Business Analyst, Commercial Analyst, or similar role in a fast-paced retail, DTC, or CPG environment.

Must-have Skills:

• Advanced Analytical Proficiency: Expert in Excel/Google/Lark Sheets; strong experience with data visualization tools (e.g., Tableau, Power BI, Looker).
• Business Acumen: Deep understanding of retail/commercial metrics and P&L drivers. You ask “why” behind the numbers.
• Proactive Problem-Solver: A proven track record of identifying business problems through data and driving solutions to implementation.
• Exceptional Communication & Influence: Ability to simplify complex data into executive-level stories and persuade stakeholders to act.
• Collaborative Driver: Excellent at project management and coordinating across teams (Sales Ops, Merch, Finance, Logistics) without direct authority.

Preferred Skills:

• Experience with SQL for data extraction and manipulation.
• Familiarity with planning or ERP systems (e.g., SAP, Netsuite).
• Chinese speaking will be a plus

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.