People & Operations Director

Description:
“Lead People & Operations for a Mission-Driven Nonprofit. Make an Impact in Children’s Lives.”

The Children’s Developmental Center (The Center), in Richland, WA, is hiring a People and Operations Director, a leadership role that partners closely with the Executive Director to lead human resources, organizational culture, and internal operations. This position provides strategic leadership while ensuring that people, systems, operational infrastructure, and internal processes are effective, compliant, and aligned with The Center’s mission and values. Approximately sixty-five percent of the role is focused on human resources leadership, with the remaining time dedicated to operational, administrative, and technology oversight.

WE OFFER FLEXIBILITY + EXCELLENT BENEFITS

• Paid Vacation: 12 days accrued annually
• Paid Sick Time: 12 days annually
• Holidays: 12 paid holidays
• Work from home up to one (1) day/week after successful 6-month onboarding
• Comprehensive medical insurance ($200/month for employee coverage)
• Employer-paid employee Vision and Dental Insurance
• Employer-paid employee Life and Long-Term Disability
• Retirement match of 5%
• $1000/annually in professional development dollars
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

SALARY RANGE: $106,363 - $110,700 commensurate with qualifications

SCHEDULE: Full-Time/Exempt, Monday to Friday 7:30 a.m. to 4:30 p.m. (with some flexibility + work from home up to 1 day/week after 6 months of employment) with occasional nights and weekends.

ABOUT THE CHILDREN’S DEVELOPMENTAL CENTER

The Children’s Developmental Center is a 46-employee, nonprofit organization dedicated to empowering families and improving children’s lives through comprehensive early intervention services through Occupational Therapy, Speech-Language Therapy, and Special Instruction. Our therapists, educators, and support staff do life-changing work every day. Strong people practices, compliant systems, and thoughtful operations are essential to making that work possible. We believe that how we care for our staff directly affects the care and outcomes for the children we serve. Learn more on our website.

WHAT DOES THE POSITION ENTAIL? (This list is not comprehensive)

People, Operations, and Organizational Leadership

• Serve as a trusted advisor to the Executive Director and leadership team.
• Oversee HR functions: compliance, employee relations, performance management, benefits, recruitment, and onboarding.
• Support workforce planning, organizational structure, and people strategy.
• Coach supervisors on performance management, employee relations, and corrective action.
• Ensure training and development foster engagement and retention.

Operational & Administrative Oversight

• Manage facilities, vendors, office operations, and IT systems.
• Ensure operational systems support staff effectiveness, data security, confidentiality, and regulatory compliance (including HIPAA).
• Identify opportunities to streamline workflows, manage risk, and improve systems and processes.

Leadership & Supervision

• Supervise the Administrative Manager; provide mentorship, coaching, and prioritization for HR coordination, administrative services, facilities, and technology support.
• Establish clear roles, responsibilities, and accountability structures.
• Ensure alignment with organizational core values: compassion, teamwork, communication, support, and flexibility.

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree in Human Resources (HR), Business Administration, or related field required; SHRM-CP/SHRM-SCP or HRCI PHR/SPHR certification. Required
• Five (5)+ years of progressive HR experience in a generalist or manager-level role
• Demonstrated knowledge of HR best practices, employment law, and regulatory compliance (Washington State experience preferred)
• Strong interpersonal, communication, consultative skills, coaching, and problem-solving skills, with the ability to exercise sound judgment and discretion
• Proven ability to lead organizational culture initiatives and operational improvements
• Commitment to mission-driven, values-based work environments
• A demonstrated commitment to high professional ethical standards, confidentiality, and ensuring equity and inclusion in a diverse workplace.
• Preferred: Experience in nonprofit or human services organizations
• Preferred: Experience supporting multidisciplinary and cross-functional teams
• Must have the ability to commute locally for work-related events. Must maintain and provide proof of both a valid WA State Driver’s License and current vehicle insurance.

EQUAL EMPLOYMENT OPPORTUNITY AND DEI COMMITMENT:

We are committed to diversity, equity, and inclusion, and we welcome candidates of all identities to apply. The Children’s Developmental Center provides equal employment opportunity to all qualified employees and applicants without unlawful regard to race, creed, color, religion, gender, sexual orientation, honorably discharged veteran or military status, gender expression or gender identity, national origin, age, genetic information, marital status, the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a disabled person, or any other status protected by applicable federal, state, or local law. If you need accommodation during the application or interview process, please contact nevresab@childrensdc.org.

HOW TO APPLY?

Apply on our website: HERE and take the first step toward making an impact and growing your career. Our hiring process includes a phone screening, in-person interviews, professional reference checks, and employment verification.

TARGET HIRE DATE: February 2026 (with some flexibility)

We are a drug and alcohol-free workplace. Pre-employment drug screening and background checks are required.Requirements: