Service Technician

Service Technicians (Electronics). Direct Hire.
Pay rate: $26/hour. Excellent benefits package.

The Role

We are looking for Service Technicians who will contribute to the success of the Service Team, applying their expertise in troubleshooting to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality, and continuous improvement. As a Service Technician I, you’ll be addressing customers' equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair. The position focus is customer satisfaction and continual improvement in the quality of our products and services.

More specifically, you’ll be…

Calibrating electronic equipment
Developing troubleshooting and repair skills
Supporting customer calibration and maintenance of electronic measuring / monitoring equipment
Researching customer problems and complaints
Acting as a liaison between customers and various departments

To succeed in this role, you’ll have

Associate’s degree in Electronics or military equivalent
Ability to read schematics in English
Knowledge of A/C and D/C converters, microprocessors, analog and digital circuits
Knowledge of helium-neon lasers, diode Lasers, and/or collecting and condensing optics is helpful but not required
Strong Troubleshooting skills
Strong verbal and written communication skills
Ability to work independently
Some travel required
Team player focused on customer satisfaction and quality, with a sense of
urgency

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off / Sick Leave
Parental leave
Tuition reimbursement
Vision insurance

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Guiding Principles and Core Values: UP HIRE
Understanding Matters.
We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.

People Matter.
People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.

Honesty Matters.
We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.

Innovation Matters.
We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.

Relationships Matter.
We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.

Everything Matters.
We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.