Investment Operations Associate

OVERALL FUNCTION*
The Investment Operations Associate acts on behalf of the wealth management team to prepare materials, open investment accounts, and maintain/service those accounts. Specific responsibilities may include but are not limited to:

INVESTMENT SUPPORT
 Maintain Tasks & Opportunities system for account openings, client follow-ups, and service requirements
 Process investment related correspondence
 Respond to Northwestern Mutual’s home office account inquiries
 Ensure NMIS and NMWMC compliance requirements are implemented and followed
 Gather information for advisors’ meetings with clients and prospects
 Prepare advisory annual review information
 Prepare and modify investment/advisory proposals
 Prepare letters of instruction for client signature
 Monitor daily account activity for quality control
 Run performance reports

ACCOUNTS PROCESSING
 Prepare and process all paperwork needed for investment account openings
 Communicate with clients regarding account documentation requirements
 Process, monitor, and follow up on funding of accounts and all asset movement
 Implement initial and subsequent asset allocation trades
 Discuss potential rollover opportunities with clients and guide them through rollover calls
 Execute buy or sell orders and rebalancing orders in Envestnet and maintaining asset allocation
 Follow up on trade rejects and resolving all trade-related issues
 Monitor holdings for program eligibility and administering advisory accounts
 Perform check deposit functions

CLIENT SERVICE
 Correspond with clients to handle investment related service issues
 Explain investment products and performance to existing clients
 Accept trading instruction from clients and execute trades
 Run asset allocation modification proposals and perform rebalances
 Discuss tax consequences, asset allocation, and fees with clients

QUALIFICATIONS
 Life and Health licensure, or gaining within 90 days of hire
 Investment licensure (SIE, Series 7, and Series 63), required or within six months of hire
 Experience trading and processing personal securities transactions
 Northwestern Mutual Associate Financial Representative contract (upon hire or licensure)
 Completion of Northwestern Mutual’s Signature Advisory Training program (upon hire or licensure)
 Cultural fit: personality and professionalism align with firm values
 Demonstrated ability to maintain effective relationships with clients
 Ability to manage multiple projects and diverse assignments in a timely and quality manner
 Strong attention to detail with the ability to work with a high degree of accuracy and follow through
 Excellent oral, written, and interpersonal communication skills
 Ability to embrace change and work in a fast-paced environment
 Able to work both independently and in a team
 Ability to maintain a high degree of confidentiality
Responsibilities are not necessarily limited to those listed.