Traffic Coordinator

FX Logistics, LLC, a high growth asset light logistics company located near Gainesville, GA has open Traffic Coordinator positions. These positions report the operations manager and are responsible for communication with the third-party motor carriers hired to transport customer freight. FX Logistics has over 40 employees in various customer support roles. This is a critical position in the company and one of the few that does not require transportation experience, though some transportation experience is always a plus. The traffic department is the pathway to other customer and carrier facing roles in the company and the role where extensive on the job training is provided. We operate in a 24 x 7 environment and have an immediate need for third shift and weekends and to a lesser extent first and second shift. Our company has significant additional business in the fourth quarter every year so the candidate must be flexible in order support operations during this time.

Responsibilities:

• Communicate dispatch and deliver information to motor carriers over the telephone
• Track and trace shipments via our GPS platform in conjunction with verbal and text communication
• Confirm and input information into our order management system pertaining to the significant events in the life of a load such as: carrier pick-up, in transit progress, delivery times, and all exceptions
• Exception escalationSkills/Requirements:
• Ability to coordinate high phone volume
• Enthusiasm; high energy
• Good negotiation skills
• Strong customer service and communication skills
• Organizational skills as it applies to multi-tasking
• Accurate data capture and data entry
• Solid problem solving skills

Whether you are a new college graduate or a seasoned logistics professional….we want to talk to you about our company and the growth we are experiencing! A FX Logistics team player works hard and reaps the rewards working in a casual, high energy environment with opportunity to grow and develop as an individual.

This is an hourly position. Hourly pay. On the job training. Opportunity for promotion to commissionable positions within the company. A casual work environment.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)