B&CC Part-Time Administrative Assistant

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.

Now’s your chance to join the best team in Brooklyn!

Brooklyn Public Library’s Adult Learning Department seeks an energetic and enthusiastic Part-Time Administrative Assistant to promote various Business & Career Center (B&CC) programs, services, and resources. The ideal candidate will have experience providing administrative support and conducting outreach to diverse communities. 

The Part-Time Administrative Assistant is responsible for supporting the Programs Teams and various B&CC programs, projects, and initiatives at Central and throughout the branches.  The Part-Time Administrative Assistant will work closely with the B&CC Specialist by providing administrative and programmatic support to achieve program goals.  Three locations including Bedford, Central, Sunset will serve as sites for outreach/information sessions, programming, and participant support including office hours/one-on-one sessions.  With a key focus on rolling out Grow with Google professional courses and certificates (Project Management, Cybersecurity, Data Analytics, etc.) and training (Ai Essentials), the Part-Time Administrative Assistant will work with others to ensure that the program is marketed widely, participants are supported online and onsite consistently, and that program deliverables, outputs, and outcomes are met.  The B&CC Part-Time Administrative Assistant will report to the B&CC Specialist. 

This is a part-time, temporary, grant-funded position. The salary range for this position is $23 - $25 per hour for up to a 19-hour workweek. The grant end date is June 30, 2027.

Key Responsibilities

• Offers specialized office and administrative support for the B&CC Specialist and other program or departmental staff 

• Plans, coordinates, and organizes office activities, including in-person and virtual programming activities 

• Supports information sessions, public programs, and personalized one-on one efforts to inform, encourage, and help patrons and participants complete courses 

• Coordinates flow of communications and information for the B&CC Specialist and other program or departmental staff 

• Provides internal and external customer service with professionalism 

• Prepares and maintains manual and automated records and reports 

• Contributes to updates, grant reports, and presentations as well as proposals 

• Uses program management and other platforms (ex. Coursera) and software 

• Serve as a proctor for various certification exams including tech certifications 

• Creates and updates program materials in print and online 

• Manages email accounts and mailing lists; communicates with stakeholders 

• Assists in program outreach activities internally and externally  

• Other duties as needed

Qualifications

Required  

• High School degree or equivalent  

• 2 years of experience in an administrative or related role 

• Successfully demonstrated customer service and outreach experience with the ability to work well with a diverse public 

• Excellent multitasking, planning and organization skills 

• Strong interpersonal, oral, and written communication skills 

• Demonstrated ability to work with a team and on independent projects 

• Strong time-management skills; task, goal, and results-oriented 

• Proficiency with all MS Office applications; familiarity with Asana and Airtable  

• Adaptable and flexible to changing needs and priorities 

• Must be available to work evenings and weekends as needed

 Preferred 

• Bachelor's/College degree in project management 

• Experience with Learning Management Systems and platforms such as Coursera 

• Experience working in non-profits, educational institutions, or social services  

Physical Demands 

Travel to library branches and non-library locations as required 

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.