Spa Attendant

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

The Spa Attendant is essential in creating a seamless and restorative experience for every spa guest. This role supports the team by ensuring every space- treatment areas, locker rooms, and shared facilities- is impeccably maintained through thoughtful cleaning, organization, and a mindful approach to service. They are expected to perform the responsibilities as outlined below- while always reflecting the deepest respect for the guest journey.

Pay Rate: $16.00 to $18.00 per hour.

Job Responsibilities:

• • Guest Experience & Service
    • Greet guests with warmth and professionalism; provide tours of spa facilities upon arrival
    • Engage guests with genuine, courteous and personalized service that reflects Forbes and Mirbeau’s Standards of Excellence
    • Use guest names during interactions and stay informed about spa services and functions to address guest questions
    • Maintain complete discretion and confidentiality for all guests at all times
    • Ensure all guest-facing areas reflect a calm, welcoming and pristine environment
    • Consistently exceed guest expectations through attentive and thoughtful service
  • Facility Cleanliness & Presentation
    • Maintain the cleanliness and presentation of all spa areas including:
      • Locker room(s)
      • Resting areas
      • Fitness room
      • Aqua Terrace
      • Spa treatment rooms
      • Outdoor areas (as applicable)
    • Clear all areas of dirty linen, glassware, and trash promptly
    • Clean and sanitize restrooms, showers, sinks, mirrors and high-touch surfaces as needed
    • Wax and polish surfaces periodically to maintain appearance
    • Ensure spa amenities (saunas, steam rooms, hot tubs, foot pools, fireplaces, etc) are clean and functioning properly
    • Regularly check all areas of the spa for cleanliness and guest readiness
  • Linens & Supplies
    • Deliver fresh, clean linens and guest supplies to locker rooms and towel stations
    • Collect and sort soiled linens into appropriate bins and transport to the proper laundry areas
    • Set up and refresh lounge chairs with towels and pillows
    • Monitor inventory of linen and guest supplies; communicate any shortages to the Spa Director
    • Maintain organized and stocked attendant closets and amenity areas throughout the spa
    • Assist in the Laundry Department as needed
  • Operational Support & Safety
    • Follow all spa cleaning protocols using only company-approved cleaning products
    • Ensure all cleaning tasks meet Forbes and Mirbeau spa facility standards
    • Maintain knowledge of all relevant standard operating procedures (related to the Spa Attendant role)
    • Monitor and immediately report maintenance issues, safety concerns, and guest-related incidents to the Spa Desk or Spa Director- maintaining clear, timely communication
    • Stay current with company policies and resort-wide standards
    • Work cooperatively and professionally with all spa and resort departments and team members
  • General Duties & Expectations
    • Report to work on time in a clean uniform with name tag
    • Complete all required paperwork, documentation and shift tasks accurately
    • Attend all required trainings and team meetings
    • Perform any additional tasks assigned by the Spa Desk or Spa Director

Qualifications, Skills & Educational Requirements:

• • Skills & Abilities
    • Ability to learn job duties quickly and follow directions with efficiency
    • Strong organizational skills and attention to detail
    • Capable of working independently as well as collaboratively with a team
    • Effective problem solving and time management skills
    • Positive, calm, adaptable attitude in a fast-paced environment
    • Basic English comprehension and communication skills required (spoken and understood) for team and guest interaction
  • Experience
    • Previous experience in cleaning, housekeeping, or facility upkeep preferred
    • Background in hospitality, spa, or wellness environments is desirable
  • Physical Requirements
    • Must be in good physical health
    • Ability to stand, walk, bend, and move continuously throughout the shift
    • Must be able to lift and carry up to 40 lbs for extended periods as needed
  • Personal Attributes
    • Maintains a clean, neat, professional appearance at all times
    • Warm, courteous, pleasant, and guest-friendly demeanor
    • Reliable, punctual, and consistent in job performance, committed to excellence
    • Discreet, professional and respectful in guest-facing situations and areas

Employee Perks and Company Incentives:

• • Discounted rates for services and retail items within the spa!!
  • 401K with company match
  • Medical, Dental, Vision and Life Insurance Plan
  • Employee Assistance Program and Resources
  • Paid time off for full-time AND part-time employees!!
  • Holiday Pay
  • Career advancement potential within the company
  • Anniversary Program!!
  • Work Performance Incentives
  • And more!!!

The best experiences are made by the best behind the scenes. Come find your balance- and your future- with us.