Casino Associate

About Us

Toucan Gaming is Louisiana’s fastest growing video poker gaming and amusements provider. We have venues across the state that deliver exciting, high-performing gaming spaces that keep guests coming back. But the real power behind our success? The people who make it happen every day.

We know that great experiences start with great employees; the ones who bring energy, professionalism, and personality every day. As an employer, we are committed to supporting our team with the tools, training, and culture needed to thrive. Whether you are managing a location, keeping machines running smoothly, or creating a welcoming environment for our guests, you are an essential part of what makes Toucan Gaming shine.

We live by a set of core values that guide everything we do:

• Share our enthusiasm & optimism
• Constant & never-ending improvement
• Be humble & open
• Collaborate & work together for the greater good of our team
• Relax & enjoy the journey!

Collaborating with us means being part of a close-knit, fast-moving team where your contributions matter. If you are enthusiastic about gaming, hospitality, and being part of something exciting, we would love to have you on board.

Job Description:

Toucan Gaming is seeking a customer service-oriented, friendly, full-time Casino Associate to join our team. This role is responsible for the efficient operations of the casino and serving customers in a professional, courteous manner which results in repeat customers. The ideal candidate is detail-oriented, doesn't mind repetitive tasks, and is excited to be a part of a growing company.

Essential Job Responsibilities and Duties

• Offer outstanding Customer Service to all guests
• Offer beverage service and maintain and clean service counter
• Money handling and cashier duties
• Cleaning and basic casino housekeeping
• Documentation of end of day procedures (paperwork)

WE WANT TO HEAR FROM YOU IF YOU

• Pride yourself in providing excellent customer service
• Are reliable and punctual
• Honest and accountable
• Have the ability to work independently and in a team

Required Work Cards

• Identification that establishes the right to work in the United States.
• All Casino personnel which include, Operations Manager, Casino & Vault Managers and Casino Associates are required to possess a valid video draw poker employee permit.
• A valid state-issued driver’s license, identification card or U.S. Military identification card is required while working at the casino facility. Failure to maintain a valid Video Draw Poker permit or an identification card as mentioned above may result in suspension and up to termination of employment.

Machinery, Work Equipment, Programs, Software, Hardware Used

• Computer, phone, fax, copier and 10-Key calculator.
• Video Poker Machinery

Job Type: Full-time

Pay: 30 days of training at $10/hr plus tips then increased to $11.50/hr plus tips AND BONUSES

Expected hours: 32 – 36 per week

TEAM MEMBER PERKS

Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:

• Vacation Time - Earn up to 2-weeks on your first year of employment
• Paid Holidays and Floating Holidays
• Medical, Dental and Vision Insurance
• 401(k) with company matching
• Life Insurance
• Opportunity for advancement

#TLAGaming

Base Pay Range:

10-11.50

Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Base Pay Range:

Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.