Dutch Speaking Technical Support Agent - Remote In Greece - 1722 Euro Per Month - Full-time

Mercier Consultancy MD is seeking a Dutch Speaking Technical Support Agent to work remotely from Greece, offering a competitive salary of 1722 Euro per month. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to make a difference by helping our Dutch-speaking clients navigate technical challenges related to our products.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking customers via telephone, email, and live chat.
• Diagnose and resolve technical issues efficiently and effectively.
• Guide customers through solutions with clear and concise instructions.
• Accurately document customer issues and solutions within our support system.
• Collaborate with the product and engineering teams to escalate complex technical issues when necessary.
• Keep up-to-date with product changes and developments to continuously improve the support experience.

Requirements

• Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus.
• Prior experience in a technical support role is preferred.
• Strong ability to analyze problems and provide effective solutions.
• Excellent communication skills to explain technical concepts clearly to customers.
• Proficient in using customer support tools and CRM platforms.
• Ability to work independently and efficiently in a remote environment.
• A strong interest in technology and a commitment to exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...