Inside Sales Representative - Full-time

Description

Do you take pride in doing things right the first time? Looking for a stable job with room to grow? Ready to join a team that treats you like family? We want to hear from you!

Inside Sales Representative - Ayer, MA

Join a Legacy. Build the Future

Catania Oils, a fourth-generation, family-owned business with 125 years of excellence in the edible oils industry, is looking for a passionate and driven Inside Sales Representative to join our team. If you thrive in a fast-paced environment, love solving problems, and know how to bring out the best in people—this is your moment.

Our Core Values Drive Everything We Do

• We Are Family – We treat every team member with respect and support, just like family.
• Own It – We take responsibility, celebrate wins, and learn from challenges.
• Job Well Done – We strive for excellence and take pride in delivering quality work.
• Customer Focused – We go beyond expectations to ensure our customers succeed.
• Authenticity at Our Core – We act with integrity and stay true to our values, even under pressure.

What You’ll Do

• Respond promptly to inbound sales inquiries via phone, email, or website inquires Provide product recommendations tailored to customer needs.
• Develop and maintain strong relationships with existing three tier bulk customers to ensure repeat business and customer satisfaction
• Identify new sales opportunities through outbound calls, email campaigns, and lead follow-up. Work with sales operations/marketing personnel to source leads.      
• Collaborate with the Bulk Division Sales Managers and cross-functional teams to meet monthly and quarterly sales targets
• Maintain accurate records of customer interactions, quotes, and orders using HubSpot CRM software.
• Provide pricing, availability, and technical product information to customers. 
• Resolve customer issues with professionalism and urgency refer to customer service department when necessary.
• Stay informed about market trends, competitor offerings, and Catania’s product portfolio
• Support logistics and operations teams to ensure timely delivery and fulfillment of bulk orders 

Requirements

What You Bring

• Bachelor’s degree in business, Marketing, or related field preferred
• 0-2+ years of inside sales experience, preferably in foodservice, manufacturing, or B2B environments
• Strong verbal and written communication skills
• Proficiency in CRM systems and Microsoft Office Suite
• Ability to manage multiple accounts and prioritize tasks effectively
• Customer-focused with a proactive and solution-oriented approach
• Knowledge of edible oils or food ingredients is a plus

Why Catania Oils?

• Be part of a company that values teamwork, respect, and continuous improvement 
• Work in a culture that blends tradition with innovation 
• Make a real impact in a company that’s committed to sustainability and quality. 
• We offer competitive pay and benefits. 

Catania Oils is an Equal Opportunity Employer