2026 Summer Intern - IT Helpdesk - Part-time

Masimo is looking for interns to join our fast-paced IT department. We value all of our interns and go the extra mile to make sure you receive a learning experience that fits your career goals. You will become knowledgeable in your assigned area. You will also learn how to work in a professional environment and have ample opportunity to network with department leaders and other employees in the organization. 

Job Summary: 
 
This position will perform troubleshooting, desktop and remote support for end-users in a large scale client/server environment.  

Major Responsibilities: 

• Work on support tickets to repair and troubleshoot issues with desktop /laptops, printers, and mobile phones. 

• Assist onsite employees with their computer and software issues with Windows and Mac. 

• Software installation and basic hardware troubleshooting. 

• Imaging computers and desktop/laptop setup. 

• Document resolution and follow up with trouble tickets. 

• Help manage hardware and software inventory. 

Required Knowledge, Skills and Abilities: 

• Broad knowledge and skill in: Windows client/server technology and OS, Microsoft Office suite, basic networking concepts. 

• Above average skills in: managing tasks, customer service. 

• Excellent skills in: documentation skills, attention to detail. 

• Demonstrated ability to work within a team capacity and follow instructions. 

• Good communication skills: written and verbal. 

• Strong team player. 

• Technical aptitude to learn and follow instructions.  

• Attention to detail. 

• Ability to research solutions and work independently on tasks. 

• Prior experience working in IT is highly preferred. 

Education: 

• Currently pursuing a degree in Computer Science, IT/IS or related field. 
• Must be a current university student to qualify as an intern. Alum candidates and students graduating May/June 2026 are not eligible for intern opportunities.  

Location: 

• This position will report on-site in Irvine, CA. 

Compensation:

The anticipated hourly range for this position is $22/hr - $25/hr