General Manager at CHICOS

About Us:

Chico’s is a beloved quick service restaurant located in the heart of Salem, IL. We pride ourselves on serving high-quality food with a warm, welcoming atmosphere. Our commitment to exceptional customer service and community engagement makes us a cornerstone of our rural community.

Job Summary:

We are seeking a dedicated and enthusiastic General Manager to oversee daily operations, drive profitability, and ensure exceptional guest experiences. The ideal candidate will have a strong background in food service management, a passion for leadership, and the ability to foster a positive work environment.

Key Responsibilities:

-      Leadership: Lead, train, and develop a team of staff, fostering a culture of teamwork and accountability.

-      Operations Management: Oversee scheduling, daily operations, ensuring compliance with health and safety regulations, quality standards, and company policies.

-      Customer Service: Maintain high levels of customer satisfaction through excellent service, addressing concerns promptly, and implementing feedback.

-      Financial Oversight: Manage budgets, control costs, and maximize profitability through strategic planning and effective resource allocation.

-      Marketing & Community Engagement: Develop and implement marketing strategies to attract and retain customers, and actively engage with the local community to enhance the restaurant’s presence.

-      Inventory Management: Monitor inventory levels, order supplies as needed, and ensure efficient stock management.

-      Reporting: Prepare and analyze financial reports, sales data, and operational metrics to inform decision-making and improve performance.

Qualifications:

-      Proven experience in restaurant management or a related field, preferably in a quick service setting.

-      Strong leadership and team-building skills with a hands-on approach.

-      Excellent communication and interpersonal skills.

-      Strong problem-solving abilities and decision-making skills.

-      Financial acumen with experience managing budgets and financial reports.

-      Flexibility to work various shifts, including evenings, weekends, and holidays.

-      Knowledge of food safety and sanitation regulations.

What We Offer:

-      Competitive salary and performance-based bonuses.

-      Opportunities for professional development and career advancement.

-      A supportive and friendly work environment.

-      Employee discounts on food and beverages.

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