Resident Manager (live on-site)

F&F Properties is hiring a Resident Manager to live onsite at one of our properties in Clairemont and support day-to-day leasing and resident operations for two communities. You’ll own the resident-facing workflow from inquiry → tour → application → move-in, support resident experience through clear communication and follow-through, coordinate maintenance access/work orders, post notices, and manage move-outs.

What you’ll do

• Leasing + tours: respond to leads, schedule/show units, support applications, coordinate lease signing
• Move-ins: schedule move-ins, complete file requirements, orientations, keys, documentation
• Resident experience: respond to routine questions/concerns, set expectations, escalate when needed
• Maintenance coordination: create/track work orders in AppFolio, schedule access, follow up, close the loop
• Move-outs: notices, pre-move-out and move-out inspections, turn coordination
• Admin accuracy: clean notes, files, logs, and tracker updates; weekly updates to Senior Property Manager
• Property standards: routine walks, identify issues early, support community rules and safety

Requirements

• Must be able to live onsite (Clairemont)
• 2+ years in multifamily leasing / resident services / property ops (or equivalent customer-facing experience)
• Working knowledge of Fair Housing
• Strong organization, urgency, and follow-through across two properties
• Confident communicator (phone/email/text) and calm in difficult conversations
• Comfortable with Microsoft Office; able to learn systems quickly (AppFolio a plus)
• Reliable judgment and confidentiality

Benefits

Housing is provided at no cost.

Hourly rate is $17.75 per hour.

F&F offers a full benefit package including healthcare, 401K with a company match and paid time off programs.