Pharmacy Medication History Technician - Full Time/Eveniungs - Pharmacy - Req#2097437974

Job Objective: Under the direction of the Assistant Director of Pharmacy Operational Services and Director of Pharmacy Services, in close collaboration with the leadership, Transitions of Care (TOC) Pharmacist Specialist and staff of the Pharmacy Services Department, with some latitude for independent judgement and action, obtain medication histories for patients of AVMC as identified by departmental procedures.  The Pharmacy Medication History Technician will also participate in transitions of care activities as assigned.

 

Duties and Responsibilities:

1. Perform assigned duties and responsibilities that are compliant with all State, Federal, and Joint Commission laws and regulations related to the practice of pharmacy and the provision of safe medication therapy
2. Obtain medication histories for patients of AVMC as identified by departmental procedures.
3. 1. Obtain medication history information from a variety of sources including, but not limited to, patients, patients’ family and/or caregivers, other pharmacies, physician’s offices, clinics, and previous electronic documentation.
   2. Document medication histories in the organization’s electronic health record (EHR) and clinical decision support tool.
   3. Communicates completion of medication history with pharmacists, nurses, and physicians as needed.
4. Participate in Meds-to-Beds Program as needed
5. 1. Provide information to patients, patients’ family and/or caregivers regarding AVMC’s meds-to-beds program when appropriate
   2. Assist TOC Pharmacist Specialist in coordinating medication delivery efforts from the outpatient pharmacy
6. Maintains an appropriate level of competence by ongoing development of knowledge and skills
7. Refrains from disclosing confidential information acquired in the course of work except when authorized, unless legally obligated to do so.
8. Refrains from using or appearing to use confidential information acquired in the course of work for unethical or illegal advantage either personally or through third parties.
9. Assists in the appropriate orientation, training and competency assessment of pharmacy staff as it relates to medication histories and transitions of care.
10. Assists in the creation and maintenance of training reference materials related to medication histories and transitions of care.
11. Assists in the creation and maintenance of policies and procedures related to medication histories and transitions of care.
12. Maintains professional work habits by organizing workload, setting priorities, completing assignments in a timely manner, utilizing resources appropriately, complying with department program standards and adapting well to change
13. Participate in appropriate committees and meetings as necessary.
14. Recognizes departures from the normal and discusses with pharmacist

 

 

Non-Essential Duties:

Other duties as assigned.

 

Knowledge, Skills and Abilities:

Knowledge

·         Thorough knowledge of and can apply all state and federal laws and regulations related to the practice of pharmacy

·         Demonstrate knowledge and proficiency regarding special needs and behaviors of age and ethnic specific groups

Skills

·         Must possess excellent written and verbal communication skills

·         Demonstrates strong analytical skills in gathering information, defining work problems and designing a system of procedures to resolve problems

·         Demonstrates the ability to collaborate with other health care professionals

Abilities

·         Ability to effectively train and educate staff.

·         Ability to adhere with AVMC Policies and Procedures and demonstrate knowledge and understanding of corporate compliance rules and regulations.

·         Ability to adhere to safety rules and regulations and maintain the confidentiality of patients, AVMC, and department information

·         Ability to conform to AVMC Standards of Excellence and supports the values and mission statement established by the AVMC Board of Directors

·         Ability to conform with and support AVMC quality assurance and improvement guidelines

·         Demonstrate ability to collaborate with other health care professionals

·         Ability to work independently and demonstrate effective decision-making skills.

·         Ability to perform all the duties of a Pharmacy Technician III.

 

AVMC Values: All AVMC employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone.  Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:

Education

·         High School diploma or equivalent is required

·         Associates of Arts or bachelor’s degree in related field is preferred

 

Experience

·         At least 2 years of acute care pharmacy practice as a pharmacy technician

·         Experience in transitions of care preferred

 

Required Licensure and/or Certifications:

·         Must have a current State of California Pharmacy Technician License

·         Pharmacy Technician Certification Board (PTCB) certification preferred

 

AVMC Conduct/Compliance Expectations:

·            Ability to adhere with AVMC Attendance and Punctuality Policy.

·            Ability to adhere with AVMC Leaves of Absence Policy.

·            Ability to adhere with AVMC Paid Time Off (PTO) Policy.

·            Ability to adhere to the department dress code.

·            Ability to organize work and establish priorities.

·            Ability to expand on own initiative in performance of duties.

·            Skill and ability to follow the telephone etiquette/standards.

·            Ability to function effectively under pressure and meet time parameters.

·            Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.

·            Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.

·            Ability to maintain the confidentiality of patients, hospital and department information.

·            Ability to adhere to safety rules and regulations.

·            Safely and effectively use all the equipment necessary to carry out duties.

·            Ability to interpret and function under hospital and department policies and procedures.

·            Conforms with required and appropriate accreditation and regulatory requirements.

·            Conforms with and supports hospital quality assurance and improvement guidelines.

·            Ability to participate effectively in department and hospital staff education.

·            Display a willingness to work as a team player.

·            Ability to give and support the highest level of patient/customer satisfaction at all times.

·            Supports and adheres to the values and mission statement established by the AVMC Board of Directors.

·            Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.

·            Ability to follow the Code of Conduct.

 

Physical Requirements and Working Conditions:

• Combination of direct patient care and working in an office environment
• Requires ability to stand, sit or walk around the department and facility most of the day.
• Some bending, lifting less than 20 lbs. and reaching above the shoulder.
• Typing, answering phones and working around automated equipment
• Potential for exposure to dangerous or toxic medications
• Appropriate PPE when working in areas of the facility that require PPE.

 

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.