On-Call Youth Support Worker - Part-time

About the Role: This is an On Call / Contract position to cover open shifts that will be become available without prior.

Gallant Business Solutions is hiring PRN 1:1 Youth Support Specialists to provide direct support to youth in out-of-home placements through the Maryland Department of Human Services (DHS). This role is perfect for individuals with experience in youth services, behavioral health, human services, residential programs, or crisis support, or anyone who is passionate about helping young people thrive.

You’ll provide one-on-one supervision, emotional support, crisis de-escalation, and skill-building to youths who need additional attention and stability.

Possible Coverage area: Western Maryland (Allegany County, Frederick County, Garrett County, Washington County)

Available Shifts: 

1st shift: (8am - 4pm) 

2nd shift: (4pm - 12AM) 

Over Night Shift: (12AM - 8AM)

Responsibilities:

Youth Supervision & Support

• Provide 1:1 supervision to assigned youth
• Maintain a calm, supportive presence in stressful moments
• Engage youth in positive, age-appropriate activities (educational, recreational, vocational)

Crisis De-escalation

• Utilize approved crisis intervention strategies
• Listen actively and avoid judgment or confrontation
• Give youth appropriate space and emotional support
• Help maintain safety for youth and their placement environment

Skills Coaching

• Teach coping strategies and emotional regulation
• Help youth recognize emotional triggers
• Support youth in avoiding overwhelming situations

Professional Expectations

• Maintain accurate documentation and communication
• Uphold DHS guidelines and placement rules

• Follow all safety, confidentiality, and boundary standards

   

Requirements

Minimum Requirements

• Passion for helping others
• Curious about servant leadership
• 21+ years of age
• Valid driver’s license
• Reliable transportation
• Ability to work various shifts (services may be needed 24/7)

Able to pass:

• State & federal background check
• Child welfare history check
• CJIS fingerprinting
• Proficient in English

Required Training (Provided if Needed)

• Therapeutic Crisis Intervention (TCI)
• Crisis Prevention Intervention (CPI)
• Safe Crisis Management
• Medication Management
• First Aid & CPR

Ongoing Training

• Must complete two (2) annual in-service trainings (trauma-informed care, crisis intervention, youth engagement, etc.)
• Weekly clinical supervision provided by an LCSW-C

Preferred Experience (Not Required)

• Youth residential programs
• Human services / Behavioral health
• Group homes or foster care settings
• Community youth programs
• Psychology, social work, education background
• Experience with crisis management or de-escalation

Work Environment

• Work may occur in foster homes, shelters, residential programs, or community settings
• Assignments may require travel across multiple counties in Western MD
• Opportunity for flexible shifts as 24/7 coverage will be required

Work With Us

• Professional crisis intervention training
• Supportive leadership and flexible scheduling
• Opportunity to impact the lives of vulnerable youth
• Growth pathways into human services, casework, and behavioral programs

About Gallant Business Solutions

Gallant Business Solutions is a mission-driven staffing and human services firm serving Maryland agencies. We specialize in delivering high-quality youth support, behavioral services, workforce development, and professional staffing. Our team values integrity, compassion, reliability, and excellence.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older
• At least high school diploma or equivalent or higher
• Access to personal devices for work: computer
• Background check
• Drug screening
• Comfortable handling customer complaints
• Has (or willing to open) a checking account for direct deposit

Preferred qualifications:

• Reliable transportation to and from work
• Available to work: weekdays
• Available to work: early morning
• Available to work: late at night
• Willing to travel in state
• Available to work: on call
• Available to work: weekends
• Available to work: overnight