End User Compute Engineer
| Hours | Full-time, Part-time |
|---|---|
| Location | Lubbock, TX Lubbock, Texas open_in_new |
About this job
Engagement Overview
We are seeking an experienced Onsite End-User Computing (EUC) Migration Specialist to support a multi-site workstation and identity migration initiative across nine (9) U.S.-based distribution centers. This role is 100% field-based with lots of travel for all nine (9) weeks of the engagement. You will be working onsite in coordination with a remote migration consultant who will be executing centralized cutover activities.
The successful candidate will act as the on-the-ground execution, validation, and issue-resolution resource, ensuring workstation migrations, Active Directory joins, and user access transitions are completed successfully with minimal business disruption.
Travel is required to all nine (9) distribution center locations over the course of the engagement
Candidate must be comfortable with frequent travel and onsite presence during migration windows
Airfare and Hotels will be prepaid for you. Meals will be reimbursed.
Migration Oversight and Execution
Monitor and support the onsite progression of workstation migrations while cutover tasks are executed remotely
Coordinate onsite activities with the remote migration consultant to ensure proper sequencing and timing
Move systematically through designated areas of each distribution center to support migration progress
Validation and Quality Assurance
Validate that workstations are successfully migrated and joined to the target Active Directory / tenant
Confirm successful post-migration functionality including device access, domain membership, and policy application
Perform spot checks and functional validation to ensure migration integrity
End-User Support and Issue Resolution
Assist users experiencing login issues or access problems following migration to the new tenant
Troubleshoot and remediate issues related to the Quest Desktop Update Agent (DUA)
Provide real-time support to minimize user downtime during and after migration events
Communication and Coordination
Serve as the primary onsite point of contact during migration activities
Identify, document, and escalate issues promptly to the remote migration consultant
Maintain clear and consistent communication regarding migration status, risks, and blockers
Coordinate closely with local site contacts as needed to ensure smooth execution
Reporting and Documentation
Report daily progress, issues, and resolutions to the migration lead
Track migration status across sites and provide feedback on readiness and completion
Ensure issues are clearly documented and handed off appropriately
Required Skills and Experience
Proven experience supporting end-user computing migrations, workstation refreshes, or domain/tenant transitions
Strong working knowledge of Active Directory and Windows workstation environments
Hands-on experience supporting user login, profile, and access troubleshooting
Familiarity with migration tooling such as Quest Desktop Update Agent (DUA) or similar utilities preferred
Strong troubleshooting skills with the ability to work calmly in live cutover scenarios
Excellent communication skills and the ability to work effectively with remote technical teams
Preferred Qualifications
Prior experience supporting multi-site or distributed environment migrations
Experience working in warehouse, distribution center, or manufacturing environments
Ability to work independently and manage onsite priorities with minimal supervision
Work Environment
Onsite work at distribution centers during active migration periods
Fast-paced, execution-focused environment with real-time user interaction
Close collaboration with remote technical resources and project leadership
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