Clerical Assistant 1

BASIC FUNCTION Responsible for meeting established data entry quality, production and timeliness goals for clerical aspects of the claims department.



RESPONSIBILITIES

Responsible for efficient and accurate sorting, delivering, imaging of the BHHC’s incoming mail

Prepares outgoing mail for the Postal Services in an accurate and timely manner

Proactively communicates directly to the supervisor any problems or issues that may adversely impact on the workflow procedures

Responds to both internal and external customers’ requests for quick assistance and meets commitments without direct supervision

Accurately enters data and performs all procedures to ensure the Policies, Accounting Notices, Premium Audit Notices, Invoices, Payments and various mail out projects are correct

Able to effectively communicate verbally or in writing

Actively work with others to achieve unit goals and objectives

Performs other support tasks as requested and/or assigned

Comply with required project schedules/timeliness

Adherent to company policies, procedures and shared values

QUALIFICATIONS

EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.

LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATH ABILITY: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.

TECHNICAL SKILLS: To perform this job successfully, an individual should have knowledge of office operations, and data-entry.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft word processing software.