Outreach Manager

Want to make an impact? I Am Boundless is hiring for an Outreach Manager! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we’re on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.

Benefits – Why Join Boundless?

Financial & Retirement

• 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment – Immediately 100% Vested
• Annual Increases

Paid Time Off

• 5 Weeks of Paid Time Off
• 8 Paid Holidays

Health & Wellness

• Medical Insurance
• Free Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Life Insurance & Supplemental Life Insurance
• Disability Insurance

Professional Support

• Tuition Discount Opportunities with Schools like Capella University & Franklin University
• A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
• Paid Training & Development Opportunities

Perks & Discounts

• Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
• Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
• Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)

What You’ll Do:

As an Outreach Manager, you’ll play a meaningful role in helping connect people with intellectual and developmental disabilities and behavioral health challenges to specialized programs, services, and primary dental health care. In this dynamic, hybrid role, you’ll work closely with subject matter experts and our expanding sales team to develop new referral partners and drive patient acquisition.

Minimum Qualifications:

• Bachelor’s Degree in a related field or equivalent combination of education and experience preferred
• Minimum two to four years of outreach, customer care, sales, training, or account management experience
• Skilled in using personal computers, databases, and word processing software required.
• Effective customer service, communication (oral and written), and interpersonal skills needed for interaction with contacts.
• Experience building relationships with a network of community organizations.
• Ability to work collaboratively with people of diverse backgrounds.

Preferred Qualifications:

• Knowledge of the health care field, behavioral health, autism spectrum disorder, and intellectual and developmental disabilities.
• Two to four years of experience working in a community-based healthcare, social service, or similar setting.
• Medicaid experience is strongly Licensure/Certification
• Valid Ohio Driver’s License and insurable driving record (no more than five points).

Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!

All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.