Production Manager

Production Manager Job Function Statement

Title: Production Manager

Reports To: MPC Director of Operations

Position Summary

The Production Manager is responsible for the overall quality and delivery of products and for all aspects of day-to-day production activities to meet customer requirements.

Managing Workflow

• Plans and directs day-to-day production operations.
• Serves as the go-to person for all events that impact production.
• Troubleshoots problems and answers questions that interfere with productivity.
• Supervises production personnel directly and through team leaders to meet or exceed objectives in safety, quality, on-time delivery, productivity, process improvement, and waste reduction.
• Works with the General Manager to establish staffing levels for all production departments.
• Prepares work schedules, assigns manpower, authorizes overtime, and controls costs to achieve goals.
• Communicates clearly with all stakeholders regarding promised delivery times and any required adjustments.
• Works with customer service and sales on expedite requests while accommodating customer needs whenever possible.
• Ensures job time and material information is accurately reported in the ERP system.
• Resolves issues preventing timely closing of production orders.

Leadership / Managing People

• Provides leadership that builds a cohesive, engaged, and motivated team.
• Strives to maintain a positive work environment consistent with MPC and Horizons culture.
• Acts as a coach, facilitator, and teacher focused on quality, delivery, and profitability.
• Remains visible, accessible, and sets an example as a hands-on contributor.
• Is viewed as a helpful colleague and a driver of order and improvement.
• Appraises performance and guides professional development.
• Recommends compensation changes and manages rewards, discipline, and employee relations.
• Exercises hiring authority under the guidance of the MPC Director of Operations.
• Works with HR on interviewing, hiring, and onboarding.
• Approves paid time off and worked time for hourly production employees in the time and attendance system.

Quality, Productivity, Continuous Improvement & Safety

• Monitors production quantity and quality throughout the day and makes adjustments as needed.
• Ensures employee conformance to established procedures and quality standards.
• Documents standard operating procedures as required.
• Reviews quality and production issues and participates in root cause analysis and corrective actions.
• Works with the Corporate Quality Assurance Manager and MPC Quality Technician to improve quality outcomes.
• Produces and maintains performance measures related to delivery, quality, and productivity.
• Leads team-based problem-solving and continuous improvement initiatives.
• Encourages use of formal problem-solving techniques and lean tools.
• Applies entrepreneurial thinking to develop unique corrective actions.
• Acts as a change agent for technological advancements and site improvements.
• Champions and participates in all company safety programs.
• Monitors work practices to ensure safe execution.
• Works with the safety team to promote and improve shop safety programs.

Other Duties

• Participates in business unit management teams to support strategic plans, budgets, and goals.
• Coordinates with other MPC teams, Custom Product Group divisions, and Horizons corporate resources.
• Carries out special projects as assigned.