Switchboard Supervisor; 1.0 FTE - Full-time
•19 days ago
| Verified Pay check_circle | Provided by the employer$21.20 per hour |
|---|---|
| Hours | Full-time |
| Location | Madison, WI Madison, Wisconsin open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$21.20
$61.53
$104
About this job
Job Description
Schedule: Weekdays 8a-4:30p, plus on-call requirements.
The Switchboard Supervisor is responsible for supervising the daily operations of the Hospital Switchboard.
The Switchboard is the main information resource for and facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provides first response for all hospital emergencies and functions as the after-hour answering service for Meriter clinics.
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Required Qualifications:
Preferred Qualifications:
The Switchboard Supervisor is responsible for supervising the daily operations of the Hospital Switchboard.
The Switchboard is the main information resource for and facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provides first response for all hospital emergencies and functions as the after-hour answering service for Meriter clinics.
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Required Qualifications:
- High school diploma or equivalency
- 5-7 years Medical Call Center experience
- 3-5 year’s experience with call center phone and software systems
- Excellent communication skills (written and oral). Ability to present oneself and one’s ideas with clarity and confidence.
Preferred Qualifications:
- Two-year Associate Degree
- Familiarity with Spok/Intellidesk software system
- Familiarity with Meriter Hospital services
- SPOK software System
Weekends
Some
Zip Code
53715
Compensation
$21.20+
Job Title
Switchboard Supervisor; 1.0 FTE
Site Address
202 South Park Street
Work Schedule
Weekdays 8a-4:30p, and on-call.
Hours Per Week
40
Status
Benefit Eligible
City
Madison
FTE
1.0
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1216674943 Posted: 2026-01-17 Job Title: Switchboard Supervisor
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