Program Supervisor, LCSW

Advance Your Clinical Leadership: Program Supervisor (LCSW) – OMH Outpatient Program, Harlem, NYC

Take charge of clinical operations, mentor a team of licensed clinicians, and elevate evidence-based practices in a dynamic, CCBHC-certified outpatient mental health setting.

Program Supervisor, LCSW

CASES is hiring a Program Supervisor to lead outpatient mental health services at our Nathaniel Clinic in Harlem. This is a Program Supervisor leadership role is for an experienced LCSW with strong supervisory skills and deep knowledge of CCBHC, Medicaid, and OMH regulatory standards.

You’ll oversee licensed clinicians, ensure compliance, elevate clinical quality, and support efficient, outcomes-driven service delivery for adolescents and adults with serious mental illness and co-occurring substance use disorders.

Key Responsibilities:

• Provide clinical supervision and training to staff and make recommendations on clinical services, procedures, and engagement
• Educate staff on Outpatient services and procedures as well as OMH/CCBHC regulations
• Review and approve assessments, treatment plans, progress notes, and crisis documentation
• Support evidence-based practices including motivational interviewing and recovery-oriented care
• Consult on complex cases and crisis interventions
• Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor
• Partner with the Clinic Director on program operations, quality improvement, and staff training

Qualifications:

• New York State LCSW (required)
• 2+ years of supervisory experience or 3+ years as a licensed outpatient clinician
• Experience with SMI and co-occurring substance use disorders
• Working knowledge of Medicaid billing, OMH regulations, and CCBHC standards
• Proficiency with EHR/EMR systems, PSYCKES, and Healthix
• Spanish fluency preferred

Job Details:

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Salary: $80,000–$90,000 annually

Location: Harlem, NYC (public transportation accessible)

Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. 

Benefits:

Generous Paid Time Off: 25 days of PTO, 12 paid holidays, and a summer self-care day

Comprehensive Benefits: $0 deductible medical plan options, robust dental and vision coverage, a 403(b)-retirement plan with up to 6% employer match, and an employer-sponsored medical reimbursement account

CASES is an Equal Opportunity Employer and encourages applicants with lived experience in the criminal legal system.