Level 1 Technician

Basic responsibilities

· Availability to work a minimum of 40 hours during normal business hours of 8:30AM to 5:30PM

· Ability to learn new technologies and adapt to new procedures as needed.

· Valid driver’s license.

· Travelling to and from client sites in Chicagoland for service calls as needed.

Minimum qualifications

· General knowledge of computers, particularly current Microsoft operating systems.

· Experience with IT equipment deployment – preparation, imaging, delivery.

· CompTIA A+ certification.

· Familiarity with Microsoft application software-- Outlook, Teams, Word etc.

· Experience configuring and troubleshooting LAN hardware and software.

· Professional experience in a client-facing IT environment

Additional qualifications

· Other technical certifications (eg HPE, Microsoft, Network+).

Experience with printer setup and printer problem troubleshooting.

· Experience using and troubleshooting MacOS and iOS devices.

· Experience with low-voltage cabling.

· Active Directory or InTune administration.

· Healthcare-specific IT applications (eg Epic).

· Configuration, imaging and asset-tag application of desktop and laptop computers.

· Inventory-control management of product prepared for delivery.

· Assisting with project-based moves or installations.

· Experience with IMACD (Installation, Move, Add, Change, Disposal) processes.

Compensation

· $17-19/hr.

· Paid time off

· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)

· Paid training and advancement opportunities

Equal Opportunity

Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.