Customer Service Agent
| Verified Pay check_circle | Provided by the employer$18 per hour |
|---|---|
| Hours | Full-time |
| Location | Knoxville, Tennessee |
About this job
Job Description
RemX is looking for Customer Service Agents
Position Title: Customer Service Agent Bilingual Spanish is a plus
Location: Onsite - Knoxville, TN
Pay: $18.00
Start: February 2026
Hours: M-F 8am-5pm
Job type: Full Time/Contract
Key Responsibilities:
· Interface with a CRM-based software UI to update payment status
· Escalate issues to team leads as soon as they are realized
· Make payments via web portal
· Make payments via automated payment processing phone system
· Make payments via conversation with Customer Service Reps at Carriers
· Keep track of workload and progress each day
Skills & Abilities:
· Pleasant, calm demeanor on the phones
· Ability to speak confidently
· Excellent command of the spoken English language
Education & Experience:
· High School Diploma or a minimum of three (3) years in a similar role
Desired Traits:
Growth Mindset, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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