Assistant Public Guardian/Veterans Services Officer - Full-time

About the Department
MANAGEMENT LEVEL II BENEFITS

For complete benefit details, please see Section V of the

EMPLOYMENT AT WILLPosition Duties

• Consults with and assist the Public Guardian/Veterans Service Officer with developing and implementing goals, objectives, policies, procedures and work standards for the Public Guardian/Veterans Services Office; assist in the recruitment, selection, development and evaluation of staff; manage the day-to-day operations of the department. 
• Manages and participates in the development and implementation of goals, objectives, policies, procedures, and work standards for the Department; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
• Assists in managing and participating in the development and administration of the department’s budget; assists with the forecast of additional funds needed for staffing, equipment, and supplies; assists with monitoring and approving expenditures; assists with managing and implementing budgetary adjustments as necessary; ensures compliance with federal and state budget requirements. 
• Selects, trains, motivates, and directs Department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns. 
• Determines equipment acquisition, training programs and procedural changes to ensure retention of qualified staff and the provision of services to the community in an effective, efficient, and economical manner.  
• Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine County needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.
• Assists with the oversight and monitoring of departmental performance metrics against state and federal performance measures; develops and implements strategies and processes to improve performance measures. 
• Provides case management services for the most complex and/or highly sensitive Public Guardian and veteran cases; may carry a caseload and perform Public Guardian or Veteran Services duties on a regular or intermittent basis; may review and investigate cases referred for guardianship or conservatorship; may assist veterans and their dependents in obtaining the benefits to which they are entitled; may assist in transport of clients as necessary. 
• Attends and testifies in court hearings, including court and jury trials. 
• Makes recommendations and testifies regarding recommendations for conservatorships.  
• Attends veterans’ outreach events and develops outreach opportunities.  
• Prepare and direct the preparation of reports, studies, public relations material and correspondence; represents the Public Guardian/Veterans Service Officer at meetings, conferences, outreach events and other functions; acts for the Public Guardian/Veterans Service Officer in their absence; perform a variety of administrative duties and manages major special projects as assigned.
• Performs related duties as assigned.

For a detailed job description, please click here.Minimum Qualifications
EDUCATION AND EXPERIENCE
Education:

• Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in psychology, social services, public administration, business administration, or a related field.

Experience:

• Two (2) years of responsible business management or public service supervisory experience involving extensive public contact; OR Two (2) years current and increasingly responsible employment experience working in the Kings County Public Guardian/Veterans’ Services Office.

LICENSES AND CERTIFICATIONS
Licenses:

• Possession of a valid California driver's license issued by the Department of Motor Vehicles at the time of appointment.

Certifications:

• Must possess proof of service in a branch of the United States military forces and receipt of an honorable discharge or certificate of satisfactory service.
• Possession of, or ability to obtain within the first eighteen (18) months of employment, accreditation with the California Department of Veterans Affairs (CalVet).
• Possession of, or ability to obtain certification with the California Association of Public Administrators, Public Guardians, and Public Conservators (CAPAPGPC).

SPECIAL REQUIREMENTS
Qualify for security clearance through a background investigation and fingerprint check, which includes a credit check; must be willing to work occasional irregular hours as necessary; ability to travel within and outside of the County.Other Qualifications