Temp-To-Hire Call Center Representative II
| Verified Pay check_circle | Provided by the employer$17 per hour |
|---|---|
| Hours | Full-time |
| Location | Milwaukee, WI Milwaukee, Wisconsin open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$13.66
$17.00
$20.28
$29.58
About this job
Mandatory Paid Training | 3 weeks
$17.00 per hour in training and production
Hours: Training and working hours are full-time, 8 AM-4:30 PM (or last call waiting in queue), Monday-Friday. No weekends.
- Paid Training
- Great Work Environment
- Perkspot
- NO WEEKENDS
- Opportunity to get to regular status after 90 days. You are able to make more per hour based on quality and production after going to regular status.
As a Temp-to Hire Call Center Representative you will be responsible for:
- Answer inbound calls regarding child support receipts and disbursements
- Handle standards in a fast-paced, large call volume environment.
- Utilize multiple computerized systems, multi-tasking, and document each call.
- Respond to Wisconsin child support inquiries, and complaints, using a standard script and procedures.
- Gather information and research/resolve inquiries.
- Inform callers about the services available and assess caller's needs.
- Have a High School Diploma or an equivalent level of education.
- Be able to successfully pass a background check and fingerprinting.
- 6 months’ customer service experience or equivalent in a high-volume call center environment preferred.
- Eligible to work in the US.
- Excitement for innovative technology.
- Calm conflict resolution and problem-solving skills.
- 100% attendance and punctuality commitment.
- The ability to convey complex information clearly and concisely.
- A strong work ethic.
- Effective and accurate written and verbal communication skills.
- Detail-oriented.
- Effective problem-solving skills.
- Well organized.
About Company
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
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