Receptionist

We have an immediate need for a full-time Receptionist to join our Business Administration team in Albuquerque. This position works closely with internal employees as well as our independent contractors, patients, and external vendors. This position focuses on a variety of different tasks from handling the reception area to assisting with patient and office needs. The ideal candidate has a positive attitude, is a go-getter, and works well with a team as well as independently.  #IND

Responsibilities:

Greet and assist all visitors in a friendly & professional manner

Answer phones promptly and courteously 

Manage incoming and outgoing mail and packages efficiently 

Manage electronic fax distributions efficiently

Manage office, snack and durable medical equipment supply levels

Effectively multitask at a high level & prioritize responsibilities

Build & maintain positive & professional relationships with guests. 

Support promotional products initiatives

Assist with office projects as needed

Complete patient audits and assist with other compliance related tasks 

Organize patient and employee appreciation events and items 

Maintain and support phone & technology solutions

Manage facility work orders promptly

Maintain a clean, neat and orderly reception area

Meeting minute scribe 

Collaborate with various departments to address diverse needs 

Create and mail notification letters to physicians & patients

Create and mail notification letters to physicians & patients

Confirm patient appointments

Perform other duties as assigned

Qualifications:

Experience with office phone systems

Outgoing, warm and approachable personality 

Helpful, mindful, and solutions oriented

Clear & concise communication with strong follow-through with  different teams and departments

Maintain a positive relationship with peers, patients, providers, vendors, and care takers

Good computer skills, including knowledge of Microsoft word, Outlook    & Excel

Strong attention to detail & accuracy in work tasks

Excellent time management & organizational skills

Excellent reading, writing, & communication abilities

Must have a strong value system, be loyal, and interested in making a difference behind the scenes for our patients and their families

Must have great interpersonal skills and a collaborative, team-oriented attitude

Completion and passing of a ***mandatory background check by the Department of Health. *** 

Requirements:

Friendly customer service skills & strong communication skills

Strong computer skills

Experience with office phone systems

Multitask on a high level

Bilingual-Spanish speaking preferred

Ability to lift 50lbs

Ability to work in a well-lit environment

Ability to work in an office setting at a computer for extended periods

Ability to use a headphone set for extended period of time. 

Benefits:

Paid Time Off - with additional hours accrued annually based upon tenure 

Sick Leave/Bereavement Leave 

7 1/2 Paid Holidays + Floating Holidays + Your Birthday 

Overtime pay at time and a half 

Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance that begin after first full month of employment. The company covers 100% of the cost for dental, vision, and a term life insurance policy after the first full month of employment 

401(k) Plan with a company match program 

$150 Lifestyle Reimbursement annually (maybe for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more) 

Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents  

Competitive mileage reimbursement  

Tuition Reimbursement Program 

Employee Assistance Program 

Employee Appreciation Program 

$100 Monthly Cell Phone Reimbursement (after 1 month of employment)