Shipping and Receiving Lead

Job Title: Shipping and Receiving Lead
Location: Warehouse
Department: Manufacturing Overhead
Reports to: Supply Chain and Logistics Manager

FLSA: Non-Exempt

Schedule: Monday – Friday, 9:00am – 5:30pm

Company Overview:
Caerus Corp is a medical device manufacturer headquartered in Blaine, Minnesota, specializing in orthopedic and pain-management technologies and contract manufacturing. Our team continues to grow, and we are looking for results-driven self-starters who are ready to grow with us.

About the Role
The Shipping and Receiving Lead is a hands-on leader responsible for coordinating daily shipping and receiving operations, while actively working alongside the team. This role supports cross-departmental collaboration, trains and develops employees, drives continuous improvement, tracks key performance indicators (KPIs), and ensures compliance with safety standards and company policies.

What You’ll Do

• Perform and oversee outbound shipping and inbound receiving operations to ensure accuracy, timeliness, and compliance with procedures and specifications.
• Verify inventory, documentation, and product condition during receiving and shipping processes.
• Coordinate workflow to meet daily operational priorities and deadlines.
• Collaborate cross-functionally with other departments (Production, Quality, Customer Service) to resolve issues and ensure smooth operations.
• Communicate clearly and professionally with internal teams regarding orders, delays, or operational concerns.
• Serve as a working leader, actively participating in daily operations while leading by example.
• Train new and existing employees on processes, equipment, safety requirements, and quality standards.
• Provide day-to-day guidance, coaching, and feedback to team members.
• Support employee engagement, accountability, and adherence to performance expectations.
• Identify operational issues and inefficiencies through observation and data analysis.
• Utilize problem-solving and root cause analysis techniques to address recurring issues.
• Implement and support improvements related to process flow, productivity, accuracy, and quality.
• Participate in continuous improvement initiatives and support standard work development.
• Track, analyze, and report key performance indicators (KPIs) related to safety, productivity, accuracy, and on-time delivery.
• Communicate performance results to leadership and team members.
• Use KPI data to identify trends, opportunities for improvement, and corrective actions.
• Promote a strong safety culture by ensuring compliance with all safety rules, procedures, and regulatory requirements.
• Conduct safety observations and reinforce safe work practices.
• Ensure company policies and procedures are followed consistently.
• Report safety concerns, incidents, or near misses promptly and participate in corrective actions.
• Stay current on industry trends, best practices, and relevant publications to maintain knowledge of operations, and regulations.
• Maintain a safe, clean, and organized work environment in accordance with company policies and regulatory requirements.
• Perform other duties as assigned to support the team, department, or organizational objectives.