Care Management Professional - Extender (2394) - Full-time

The Care Management Extender is an integral part of the Tailored Care Management team approach to integrated care for behavioral health and medical care by supporting the members through collaborative efforts that improve member outcomes with activities such as linking members to medication management, coordinating physical and behavioral health care needs, educating members, building trust between members and their practitioners, supporting and connecting members to community recovery programs, and enhancing communication and continuity of care.  

Build Your Purpose. 

Compensation: $17.36 - 19.70 Hourly

Location: Waynesville, NC 

Essential Function

• Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications;
• Evaluate findings and assist members/families in developing an Individualized Service Plan (ISP) with appropriate goals;
• Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers.
• Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment);
• Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.

The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.