Restaurant Server Assistant - Full-time

Q39 is Growing – Join Our Exquisite Team! 

Kansas City’s award-winning BBQ is expanding! We’re opening a new location in Lawrence, Kansas, and we’re building an exceptional management team to help us bring our passion for world-class BBQ and scratch-made, chef-inspired cuisine to even more guests. 

Pay is $8.00Hr + Tip Pool
 

Our passion is creating craveable, memorable dining experience by assisting servers, ensuring food quality and presentation accuracy, maintaining cleanliness and organization, and providing warm, attentive guest interactions.

Key Responsibilities (Accountabilities)

1. Maintain an Efficient Expo Pass System

• Follow the direction of the Expo Lead at all times.
• Ensure all plates leaving expo meet Q39 standards for presentation, accuracy, and quality.
• Confirm items are complete, visually appealing, and free from issues before running them to the guest.

2. Deliver Plates to Guests

• Run food promptly and safely to the correct tables.
• After each delivery, engage guests with warm, professional service:
  • Confirm they are happy with their meal.
  • Ask if they need anything additional.
  • Offer further assistance before leaving the table.

• Communicate guest needs to the Server or Expo Lead immediately.

3. Provide Active Dining Room Support

• Pre-bus tables consistently to maintain a clean, organized, and enjoyable dining environment.
• Assist Servers by monitoring table needs, water refills, and guest requests.

4. Maintain Carry-Out & Retail Stations

• Keep the carry-out station organized, stocked, and ready for fast service.
• Restock retail items as needed while ensuring the area remains clean and visually appealing.

5. Uphold Q39 Values & Standards

• Be positive, professional, reliable, and team oriented.
• Support continuous improvement by communicating issues, offering solutions, and helping proactively solve problems.
• Demonstrate passion for the Q39 brand in all guest interactions.