Field Service Technician- Mount Olive, NC

Field Service Technician – Mount Olive, NC

Are you a hands-on problem solver who enjoys building relationships, working independently, and taking pride in doing what’s right—even when no one’s watching? At Quality Data Systems (QDS), integrity, excellence, and service are at the heart of everything we do. We’re looking for a Field Service Technician who shares these values to join our team.

In this role, you’ll travel within a 100-mile radius of your home base Monday through Friday, installing, maintaining, and repairing a wide range of cash automation equipment including counters, recyclers, and ATMs. You’ll have the opportunity to build lasting relationships with our clients while delivering exceptional service and upholding the high standards that make QDS a trusted partner across the region.

The individual in this position must live within 30 miles of Mount Olive, NC. 

Please note: Field Service Technicians participate in a rotating schedule of evening and weekend on-call assignments, ensuring our clients receive timely support outside of standard business hours. (Determined by territory)

What You’ll Do:

· Bring live and troubleshoot ATMs, ITMs, TCRs, Currency Discriminators, and Coin machines

· Upgrade software and hardware

· Diagnose system complications and perform repairs

· Perform preventative maintenance

· Communicate effectively with QDS team members and customers